Are You a Good Citizen?

If you visit here regularly, you may have gathered I have deep passion to help managers become stronger leaders and companies to have collaborative culture. There is ample measurable data available to show any naysayer that a happy workplace creates a more profitable enterprise. This is the work we love doing with clients at the Heart of Culture.

Dr. Bret L Simmons is a professor at the University of Reno. We met years ago through Twitter. We have since connected on the phone to discuss our passions for helping people grow, leadership, organizational development, and culture. I look forward to more chats.

His TEDx Reno keynote takes it one critical step forward.  


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Kneale Mann | Leadership and Culture strategist, writer, speaker, executive coach engaging leaders, collaborative teams, and strong business results.

Bret L Simmons | TEDx Reno

Seven Percent

Communication is at the cornerstone of our lives. We email, text, phone, meet, talk, and connect because we have an inherent need to belong. And there are countless studies out there that point to the way we receive communication.

One of the most adopted and accepted appeared in a book by Albert Mehrabian entitled Silent Messages. His research found that the person receiving our messages gives 55% of their attention on our body language and eye contact, 38% to our tone, and just 7% to our words. So how we say it carries more weight than what we say.

What do you mean?

It becomes even trickier with the myriad technology and platforms we use to communicate. This explains a lot of misunderstood emails which we've all received and sent. Sometimes a simple :-) can save a lot of grief.

According to Mehrabian and many others, non-verbal cues carry 93% of the weight of any communication. So if you’re in a leadership role, think about how that can help you strengthen or hinder the culture in your business.

Something to gesture about.
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Kneale Mann | Leadership and Culture strategist, writer, speaker, executive coach engaging leaders, collaborative teams, and strong business results.

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Thanks Dads!

The family unit is something we seem to redefine all the time. The days of mom and dad and two kids and a dog and the white picket fence are not as common as they used to be and things have changed over the last half century or so. Divorce, second and third marriages, step kids, half siblings, extended family units, same sex marriages, adoption, etc., all shift our definition of family.

So when we look at long standing traditions like Mother’s Day last month (thanks mom, you rock!) and in many countries around the world, Father’s Day today, we can think of the people not the situation and give pause to the relationship we have or had with him. And thanks to Sonora Smart Dodd who founded Father's Day at the YMCA in Spokane, Washington in 1910.

A few words as we raise a mug to dads today...

Any man can be a father. It takes someone special to be a dad.

We never know the love of a parent till we become parents ourselves.
Henry Ward Beecher

When I was a boy of 14, my father was so ignorant I could hardly stand to have the old man around. But when I got to be 21, I was astonished at how much the old man had learned in seven years. Mark Twain

Never raise your hand to kids. It leaves your groin unprotected. Red Buttons

It is not flesh and blood but the heart which makes us fathers and sons. Johann Schiller

My father gave me the greatest gift anyone could give another person,
he believed in me. Jim Valvano

The older I get, the smarter my father seems to get. Tim Russert

Thanks dad!
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Kneale Mann | Leadership and Culture strategist, writer, speaker, executive coach engaging leaders, collaborative teams, and strong business results.

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