October 30, 2017

Clearing the Rubble

We all know we are flawed and make mistakes. We know we don’t have it all figured out. And we know there's work to do. But part of finding clarity is discovering the joy in work rather than the seemingly unattainable finish line. Purpose can often be more important than only making quota or hitting our numbers.

Clutter makes us nervous and stressed; it can derail us from our goals. While clarity will help us find our baseline and silence some of that unnecessary noise.

To gain clarity, there are three questions we can ask yourselves;

1. For what do we stand?
2. What will we not do?
3. Why do we do what we do?
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October 26, 2017

Are You Selling or Solving?

Think about the last time you walked into a store and the clerk was on you from the second your foot crossed their front door. You probably quickly told them you were just looking because your personal space was crushed by someone trying to sell you something even though you were in their store.

Now imagine you're at a networking event and you meet John who shoves his card in your hand before you can say hello. You can feel yourself backing up and scanning the room for a few gulps of fresh air, a lifeline, a way out. Despite being at an event where you are trying to meet potential customers, clients or partners, John's approach is a bit much so you recoil. You quickly realize the room is full of two types of people - sellers and those who are too scared to sell.

Beyond the Elevator

Everyone tells you that you need to get out there and meet people, shake hands, let them know you’re looking and what you offer. Yet few people enjoy networking. It can be intimidating to try and 'sell yourself' in a room void of buyers. Most shun those who pitch their offer on the social web yet I'm unaware of anyone who can pay their bills with followers and a better Klout score.

Perhaps if I was painter, it would be easier to explain. My passion to provide business solutions to owners and managers who want to become better leaders and improve their people and revenue. The process isn't easy to define because it changes with each situation. When you look closer at your offer, you may say the same.

Beyond the Title

We need to know how best to explain what we stand for and how we help others. Even the painter does more than slap paint on a wall. She may enhance the feel of the office while it blends with the dark cherry desk and black leather chair.

So before walking in a room to sell your wares or greet new customers in your space, figure out how you can help them and the process may be smoother. This isn't an issue exclusive to service providers and small business owners.

Even large enterprise stumbles on this stuff.
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October 24, 2017

Sure We Can

We can learn. We can teach. We can hear. We can stop. We can know.
We can act. We can drive. We can grow. We can cry. We can do.

We can switch. We can help. We can call. We can bend. We can try.
We can play. We can like. We can think. We can stretch. We can live.

We can gift. We can swerve. We can go. We can dream. We can touch.

We can move. We can thank. We can shape. We can win. We can fall.
We can lend. We can run. We can draw. We can reach. We can love.

The key may not be whether we can but whether we will.
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October 18, 2017

When is Right?

I was sifting through old notes and saw two quotes that were well timed. Karen Lamb said a year from now you will wish you had started today while Jim Rohn said if you really want to do something, you'll find a way, if you don't, you'll find an excuse.

We all have ideas we don’t act on. We may be waiting for the best time, more money, or permission. We may be out of excuses and left with one option.

The best time is right now.
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October 10, 2017

Deal with It

"We are not seats or eyeballs or end users or consumers. We are human beings and our reach exceeds your grasp. Deal with it."
Cluetrain Manifesto (1999)

The moment you think you have the superior product, service, device, solution, might be the same moment your company foundation begins to crack. Sears Canada has filed for bankruptcy and asked the government for approval to close all of their stores and collapse the company. It has been a spectacular implosion of a company that was in business for over 130 years and now it's pennies on the dollars while the vultures pick the bones clean.

Nothing for Service

Long-term Sears' employees are getting nothing for their years of service and the whole story is tragic. But it's also a lesson that your customers, my customers, our customers, decide whether we stay in business. Without sales, we don't have much, and anyone involved in Sears is finding that out in a stark and painful way.

As an executive recruiter, I am often speaking with candidates who are gainfully employed, happy where they are, but willing to keep an open mind about new opportunities. You may wonder why they are open when they're happy but no one is immune, and we all have customers whose reach exceeds our grasp.
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October 5, 2017

Beyond Our Grey Matter

It’s often said that we use a small percentage of the potential of our brain. There are things we can overcome, do, create, and accomplish, if we access additional information and abilities within it and ourselves. Teamwork, trust, and collaboration are becoming even more important in the workplace. Competencies are important, abilities are critical, but where companies find success is when the connections between us strengthen.

Tom Wujec is an information designer who explains in his TEDTalk three areas of our brain that help us understand words, images, feelings, and connections and how to better help us understand bigger ideas and possibilities.


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© 2018 Kneale Mann | knealemann@gmail.com | people + priority = profit
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