August 30, 2015

Lead in Plain Language

If you have ever spent time with a group of people from the same industry that you’re not a part of, you know how narrow we can all be at times. There are acronyms and terms you have no clue how to decipher. It’s almost as if they are speaking another language, their own language.

I was in a client meeting last week and we had to stop and realize we had become so insular we had lost the plot. One of the team members stood up and said; “Can we just speak English, please!” and it broke the ice.

We do it in our everyday lives and relationships.

We think we’re being clear but we have to understand that our thoughts may not align with others’ understanding. When we take the time to step back, breathe, and gain more insight into how others are perceiving us, we stand a better chance of understanding each other.

Technical speak and industry specifics are often needed but sometimes just boiling things down to the most basic level is the best way to avoid misinterpretation. If we take a moment and suspend our beliefs to check for understanding, conflict can be avoided and teamwork can be improved.

When in doubt, make it simple.
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Kneale Mann | People + Priority = Profit
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