Respect

Respect is often framed as politeness or being nice; when in reality it's one of the hardest disciplines in business — and one of the most effective. Respect shows up before a deal is signed or a problem appears. It’s how we listen when someone disagrees. How we talk about people who aren’t in the room. And how we behave when pressure is high and patience is low. 

In my work with business owners and managers, one pattern is consistent: organizations that struggle to grow often struggle with respect. Not from bad intentions, but from underestimating its impact. Authority gets confused with credibility. Speed gets mistaken for effectiveness. Respect is assumed instead of earned. 

It Doesn't Just Happen 

Respect is built in small, repeatable moments – being prepared, showing up on time, answering clearly, giving credit, owning mistakes. These actions don’t draw attention, but they quietly shape culture. Respect must also flow both ways. 

Leaders who demand it without giving it create compliance, not commitment. Teams that feel respected think harder, solve problems sooner, and care more about outcomes. It also means being honest. Not blunt for ego’s sake, but clear to prevent confusion. 

Beat Them with Kindness

Ghosting may be the new “no” and a way to avoid difficult conversations. And most of us do it – intentionally or unintentionally . Avoiding tough conversations may feel right in the moment, but it usually creates bigger problems later.  In business, respect becomes a competitive advantage. 

Customers notice it. Partners remember it. Employees protect it. It turns transactions into long-term relationships and reduces friction before it becomes conflict. We don’t earn respect by demanding it. We earn it by practicing it – especially when it’s inconvenient. And once it’s part of how we operate, everything else gets easier to build. 

 I say with respect, of course. ____________________________________________________________

Best Laid Business Plans

You Need a Plan

With few exceptions, no one ever becomes wildly successful without some sort of - albeit flexible - business plan. You need to set realistic actionable objectives or you will get lost in tactics. Crashing and burning are often the next step waiting for you.

I've always prescribed to the "strategy before tactics" mantra. You need to set 2-3 objectives for the next year and then build out necessary activities to ensure they are accomplished. Simon Sinek changed that when he reminds us that we need to know why we're doing any of it in the first place.

A Plan is Not Enough

Business plans don't have to be verbose literary masterpieces which no one will read, never mind execute. They should be clear and the content should point to what the company actually wants to carry out. But like mission statements, they are often created with the best of intentions in a controlled environment known as a boardroom.

Business objectives should include realistic market perspective, company financial realities and unbiased summation of stakeholder talent. Anyone can say "make more money this year" but can you really pull it off when you take into consideration your products or services, competitive situations and appropriate cash flow.

How can you ensure your business plan doesn't go sideways as soon as the reality of life hits it in the face?

Kneale Mann

image credit: youintegrate