Showing posts with label credit cards. Show all posts
Showing posts with label credit cards. Show all posts

February 10, 2009

C’mon - I Don’t Have All Minute!

How can a society that exists on instant mashed potatoes, packaged cake mixes, frozen dinners, and instant cameras teach patience to its young? - Paul Sweeney

Are you impatient?

We are spoiled and we want it all now. Companies are searching for bailouts, our need to own stuff we can't afford has caused credit card debt to reach into the billions. And we can't seem to help ourselves.

Whenever I talk about social media to my non-geek friends their eyes begin to flutter, shaking ensues, there’s usually a panicked look in their face as they search for a reason to end the conversation. You may have experienced similar reactions.

Patience is a virtue not a business plan

If LinkedIn and Twitter are mentioned in the same sentence, paramedics may be required. Any mention of blogs or podcasts may as well be spoken in Japanese.

If I can hold their attention for a few moments longer, I can usually explain that it’s not about websites or software, it is about connectivity. If there is a “suit” in the room, I can usually prey on their need for a better bottom line.

But then what?

We all want instant results. We go to the gym twice and give up because the six-pack abs seem insurmountable, we toss a salad down our throats and call that health eating, we leave ourselves way little time to get there and expect every traffic light to turn in our favor.

We want it now and we’ll go to any lengths to avoid hard work. Instant rebates, no money down, exercise short-cuts, finance everything, the list goes on and on and on.

We have ourselves to blame

A buddy asked me yesterday “What does Twitter do?” My immediate response was “Nothing, it's a website”. He then quipped “I knew it! Why does everyone waste so much time on there?”

First of all, not everyone is on Twitter and it doesn’t do anything. I explained that it was about the connection and what the people do on Twitter.

My question to him was “What does ESPN do?” Along came a spirited explanation at which point I reminded him that the network doesn’t do anything – the people who work at the network are the ones doing stuff.

ESPN and Twitter are merely conduits.

Old school meets reality

A colleague has approached me to explain social media to one of their clients. This client represents a former politician who is trying to expand his reach and set himself up for a comeback. The tactic has been to focus on "mature voters" - the 45-60yr-old demographic.

If he wants to expand, he needs to reach new people and younger demos. I thought it was a pretty easy sell to explain how President Obama brought millions of younger voters to the polls through social media. However, this may take a bit more explaining.

now Now NOW

There is no shortage of data to explain human behavior and our lack of patience. There is increasing data to explain that social media is not some potion to cure all company ills.

Eating a piece of broccoli each day isn’t enough. Posting a few comments on Twitter isn’t either. No matter how much we jump up and down, popcorn still takes about three and a half minutes in the microwave.

How do you curb your impatience and need for instant results?

How do you teach others to have more patience?

km

February 9, 2009

Putting On A Brave Face

A preoccupation with the future not only prevents us from seeing the present as it is but often prompts us to rearrange the past.
Eric Hoffer


A few years ago, I was having lunch with a friend who was experiencing a stalled career and some trouble in his marriage. We met at a packed food court at a mall – not the most private of locales for such conversation – but it gave me the chance to make a vivid comparison.

I asked him to look around the busy food court and find people who were late on their credit card payments, those who were deep in debt, the ones who were having trouble with their relationships or jobs. He saw a group of people who all seemed to have it figured out.

Stiff Upper Lip
The most dangerous untruths are truths moderately distorted.
Georg Christoph Lichtenberg


We all seem to have it figured out. We keep a smile on for the masses and our best foot forward. I was not suggesting we all walk around with our head in our hands, but I was pointing out that everyone goes through tough stuff.

Possible Good News
A people that values privileges above principles soon loses both.
Dwight D. Eisenhower


If there is a silver lining in the world economic crisis, it would be that we are now allowed to be honest and there is a desire for others to reciprocate. History tells us that we will turn this around. History also teaches us that unless we learn from this experience, it will repeat.

The solution to the crisis is not for us to throw our hands in the air or run through the streets crying, but a little honesty wouldn’t necessarily be a bad thing.

Never Let Them See You Sweat
Journalism is literature in a hurry.
Matthew Arnold


I’ve been in the media, writing, entertainment, marketing and promotion industries my entire career. We have to work hard so it seems we haven’t made an effort.

If you've ever been inside a radio station or been on a film set, you may have an idea of how much panic may go on behind-the-scenes so the final product is right.

Not All The Kids Like Honesty
Honesty is the rarest wealth anyone can possess, and yet all the honesty in the world ain't lawful tender for a loaf of bread.
Josh Billings


There was a scary report on Dateline NBC last night featuring Elizabeth Warren. She is a law professor at Harvard and has been hired by President Obama as the head of the congressional oversight panel for the U.S. government bailout program.

When asked how the government has been tracking the money, she said that before she was hired, the Bush Administration had not been tracking it at all. Companies have been receiving lumps of cash and haven’t been forced to account for where it goes past the front door. That is idiotic and dangerous. But don't look too deep for a soul inside the CEO of a company that was just given several billion in government handouts.

Some have taken the brave face a little too far and honesty not far enough.

Could we benefit from a little more honesty?

km

despair.com
 
© Kneale Mann knealemann@gmail.com people + priority = profit
knealemann.com linkedin.com/in/knealemann twitter.com/knealemann
leadership development business culture talent development human capital