Leadership is action, not position.
Donald H. McGannon
It’s simple to develop responsibilities, titles, direct reports and deliverables. But how will you allow a place of teamwork to resemble reality? The organizational chart is probably necessary for you to chunk up the work, responsibilities and strengths of your business but how you build a great, sustaining and successful company is through your people. There are no short cuts.
If you have ever experienced a true open environment it can be exciting - yet to some - chaotic. And because most don't want chaos, they choose to keep things nice and neat and departmentalized. They may like being a boss everyone obeys. But we know the flaws in that model are vast.
The perception of losing focus or control can block potential for significant growth in your organization and the careers of each person inside it. If ideas aren't shared, department walls get higher and silos deepen.
To lead the people, walk behind them.
The position of Chairperson, CEO or President may appear to be at the top of the company chart. But it's actually in the middle. This is the person who sets the tone; makes the big decisions that could affect the workload of everyone else. It can be a very busy place.
She must answer to the owners, shareholders, investors, customers, employees and the public. If a company relies solely on her decisions, millions or even billions can hang in the balance.
Don't try and do everything yourself because you can't.
A former boss taught me about reversed delegation. This is where someone suggests a half-baked idea and you try to run with it. This neither encourages their further thought nor helps you with what you want to accomplish. Push it back on their plate and see what happens.
Organization charts and fancy titles count for next to nothing.
For decades we have followed an enterprise model that resembled a flow chart. Nice and clean, easy to follow, department and leaders, directors and work flow. But without an unwavering commitment to the people in your company you may simply be sharing a parking lot and florescent lights for 1,800 hours a year. And the four most powerful words you can use are; “How can I help?”
The challenge for leaders who want a successful business is to make their people the absolute top priority. For real.