July 31, 2014

Pick up the Phone

We live in a fast-paced world. We've heard that enough. We're busy. Blah Blah Blah.

We're wearing busy like a badge of honor. We're in meetings and doing stuff and running around like idiots trying to do more faster often. It's time to get off the wheel and breathe. It's time for us to connect with each other again.

They say that infants who get a lot of love and affection, grow up to be happier people. We need connection, we need to belong, but a roomful of people staring at their mobile device screens is not collaboration. Nothing, in my opinion, beats face-to-face, in person conversations, but that's not always possible. But we can do better than simply sending another email to each other.

While you’re wondering how to better communicate with those around you and be a better leader, here are a few things to consider;

If you've exchanged three emails with someone, pick up the phone and make the call. When you meet someone online and want to know more about them pick up the phone and call them. As a follow-up, instead of sending an email, pick up the phone.

If the discussion gets heated, pick up the phone and avoid any more misunderstanding. After weeks of not calling mom, pick up the phone, she’ll be glad to hear from you. If you need some help, pick up the phone, they want to help. When discussing something personal with a team member, family member, or friend, pick up the phone. If we can’t discuss it in person, let’s not hide behind passive technology, and pick up the phone.

As leaders, our teams need to know we are connected to their goals, their challenges, and most importantly, to what's important to them. Sending a team email or giving direction through electronic means, is not leadership. Remember that device in your hand also has a phone.

You'll be amazed when you use that app more often.
Kneale Mann | Leadership and management consultant helping leaders, teams, and companies get clear on their goals and results.

© Kneale Mann knealemann@gmail.com people + priority = profit
knealemann.com linkedin.com/in/knealemann twitter.com/knealemann
leadership development business culture talent development human capital