The Art of a Great Meeting

It’s easy to do. There’s a lot on the go and what better way to ensure alignment than to have a meeting and discuss expectations and deliverables. But how often have you attended a meeting that resolved nothing? It happens too often and we can fix it. If "the boss" likes meetings, show her a way to have less of them, make each one effective, and create a much more focused team.

Here are six simple rules we've all broken more times than we can count that will instantly improve your virtual or in person meetings. These will improve culture, efficiencies, collaboration and results.

If everyone involved adheres to the rules, alignment will happen quickly.

1. Meetings begin and end on time
2. The person instigating the meeting sends a brief and concise outline
3. Only those essential are involved and prepare ahead of time
4. Each meeting begins with a clear outline of expectations
5. No meeting lasts more than an hour
6. Meetings conclude with clear indication of who does what by when

Bonus for adventurous leaders
7. Remove all chairs from the room

Follow these simple steps and count how many hours you reclaim each week while more critical work gets done.

Kneale Mann | Leadership and Culture Strategist, Writer, Speaker, Executive Coach helping leaders create dynamic culture and improved results.

kenzi

How Are Your Meetings?

It’s easy to do. There’s a lot on the go and what better way to ensure alignment than to have a meeting and discuss expectations and deliverables. But how often have you attended a meeting that resolved nothing? It happens too often and we can fix it. If "the boss" likes meetings, show her a way to have less of them, make each one effective, and create a much more focused team.

Here are six simple rules we've all broken more times than we can count that will instantly improve your virtual or in person meetings. If everyone involved adheres to the rules, alignment will happen quickly.

1. Meetings begin and end on time
2. The person instigating the meeting sends a brief and concise outline
3. Only those essential are involved and prepare ahead of time
4. Each meeting begins with a clear outline of expectations
5. No meeting lasts more than an hour
6. Meetings conclude with clear indication of who does what by when

Good luck and if you need a hand, I’m happy to help.

Kneale Mann

flickr

Virtual Teaming

There are exceptions of course, but in many cases technology affords us the opportunity to work from anywhere. Millions can accomplish their work without ever going into a formal office. If I’m not on the road or with clients, I do much of my work from a home office. The remote environment isn't for everyone and it can be especially distracting if you let too much work blend into life.

It takes discipline to work when you have work and walk away when you can. But for more and more companies, virtual teams are on the rise. As social networks continue to grow and more than half of the online users on earth are connected through a profile, we're getting more and more used to connecting with others electronically. That is growing in the workplace too.

Who’s on the Line?

I was on a conference call recently with client leaders and almost half were calling from a location other than their formal office. The tools which allow this to happen can benefit companies, make people more efficient, and often save money.

Many leaders need to open their minds to the possibility that some (if not all) of their team may not report to a company desk at 8:30 every morning. I know many who haven’t been in the office in months. This is where strong communication and presentation skills become even more important. You are sharing ideas remotely which can be a challenge but conversely think of the amount of time you waste sitting in meetings that fail to result in solutions.

Try It You May Like It

This is not to suggest it works for everyone or immediately or all the time. There are growing pains as with every new initiative but if there was a way to increase productivity and improve revenue, you would investigate it so this falls into that category.

We can't forget the human work so open your mind, start slow, ask your team, try it out, and see how virtual teaming could open up possibilities.

If you need a hand, I’d be happy to help out.

Kneale Mann

psion

Are You Doing the Human Work?

There is a chasm between your products or services and your customers. Without strong internal customer service, your interaction with the outside world will be flawed. If you don't do the human work, the tasks and tactics will suffer.

I was buying gas a couple of weeks ago and the guy behind the counter was annoyed I had gotten in the way of his work. I apologized for interrupting him.

Entities and Enterprise

The world is shrinking. Our behavior can be viewed through non-verbal cues that lead to misunderstanding. And we often hide behind the very technology we claim is helping us communicate better. It's telling to watch some unravel on the social networks where human connections can appear to be as strong as face to face.

In the enterprise, virtual teaming is on the rise so it has become critical to be aware of all the human work we’re doing to build our companies. Leadership is more than improving a bottom line. Without compassion and collaboration, the ideas and hard work alone won’t get you there.

Their Opinion Counts

Years ago, I was working with a large corporation that conducted an employee wide survey. The top concern was management’s inability to deal with non-performance. People notice when you aren't treating them well. If the human work subsides, productivity will be compromised. If you stop caring about your people, they will stop caring about the work.

If you sense the team is off course, it may not be for reasons you think. Products, services, and strategy could all be sound but the most critical piece might be missing.

The human work is the most important element of the job.

Kneale Mann

cnsx

Humans and Technology Collide

As our world shrinks and advancements make it easier for us to connect without geographic or physical boundaries, there are some drawbacks. If you’re like me, you spend a considerable amount of your time on the phone or on conference calls.

These events can take the form of audio, video, file sharing, teleconferences, telepresence, webinars, and collaborative spaces. Last week, I was on a call with more than twenty people from over a dozen countries. This is great stuff but there can be some issues to deal with when coordinating the tools.

Leadership is not an office

We must be mindful of language and culture, the mix of in-person and virtual teams, and old fashioned phone etiquette. Dave Grady succinctly outlines the real world of global communication. This video remains just as relevant as it did when it was recorded a couple of years ago. You may want to share it with your team.

Please mute your phone and enjoy.


Kneale Mann

Dave Grady

Building a Community

You don’t have to search long to find someone telling you how to build an online community. Connect here, join this, blog that, download there. Do it this way, do it that way, don’t do that, that won’t work. The virtual world can be like a nagging mom when all we want is to get at the cookies. This is a free collaborative space with no rules so it may be best that others stop telling us they own the rule book.

Ze Frank sent a video invite to a party in 2001. It was something that was supposed to go to 17 friends but was seen by millions. And for the past decade, Ze has been encouraging creation, community, comedy and collaboration.



Kneale Mann

video credit: TED

The Virtual Office Grows

Where Do You Work?

According to a report published back in February from IDC Research, one billion people will work in a virtual environment by December and 1.2 billion by 2013.

Through technology and social networking, we are creating alliances and partnerships across thought silos rather than geographical ones.

The notion of the office is changing rapidly. Companies are examining associate models and consultants are creating a home office/travel type work experience.

The adjustment continues as over a quarter of the world’s working population moves to home offices, web technologies and virtual work spaces.

Here are some details from the report:

• The United States has the highest percentage of mobile workers in its workforce. The U.S. will remain the most highly concentrated market for mobile workers with 119.7 million workers, being mobile in 2013.

• Asia/Pacific (excluding Japan) represents the largest total number of mobile workers throughout the forecast, with 546.4 million mobile workers in 2008 growing 37.4% of the total workforce in 2013. At the end of the forecast, 62% of the world's mobile workforce will be based in this region.

• Western Europe's mobile workforce will enjoy a healthy compound annual growth rate of 6% over the forecast period to reach 129.5 million mobile workers in 2013, surpassing the total number of mobile workers in the United States.

• Japan's mobile worker population will total 49.3 million in 2013, representing 74.5% of its total workforce.

• The rest of the world, which is comprised of Canada and the emerging market countries in Central and Eastern Europe, Middle East and Africa and Latin America, will see its mobile worker population grow to 153.2 million by 2013.

The World Gets A Lot Smaller

I hear people lament all the time that their boss won't let them do some work at home or entertain a flexible work schedule plan. The boss doesn't think the job will get done without employees sitting in their office during office hours.

How is this affecting your career and business?

knealemann
strategy. marketing. media.

image credit: apeasternpower