We all know we are flawed and make mistakes. We know we don’t have it all figured out. And we know there's work to do. But part of finding clarity is discovering the joy in work rather than the seemingly unattainable finish line.
Clutter makes us nervous and stressed. It can derail us from our goals. Clarity can help us find our baseline and silence some of that unnecessary noise.
To gain clarity, there are four questions you can ask yourself and your team.
1. What do you stand for?
2. What will you not do?
3. Why do you do what you do?
4. What won't you do?
__________________________________________________________________
Showing posts with label services. Show all posts
Showing posts with label services. Show all posts
April 17, 2024
September 7, 2023
Leader List
Here's a post I found while looking through old notes. This was way before the pandemic so let's see if this is still relevant.
• Stop hiding behind email
• Don’t avoid difficult conversations and have them with respect and compassion
• Keep meetings to 30 minutes and on topic
• Allow all voices to be heard
• Be clear on expectations
• Don’t play favorites
• Be of service to your team/department/company; not the other way around
• Allow creativity to flourish
• Don’t evade conflict
• Remember every person on the team is just as important as any person
• Hold yourself and others accountable
• Show up when things get difficult
__________________________________________________________________
• Don’t avoid difficult conversations and have them with respect and compassion
• Keep meetings to 30 minutes and on topic
• Allow all voices to be heard
• Be clear on expectations
• Don’t play favorites
• Be of service to your team/department/company; not the other way around
• Allow creativity to flourish
• Don’t evade conflict
• Remember every person on the team is just as important as any person
• Hold yourself and others accountable
• Show up when things get difficult
__________________________________________________________________
August 21, 2023
Count to Four
We all know we are flawed and make mistakes. We know we don’t have it all figured out. And we know there's work to do. But part of finding clarity is discovering the joy in work rather than the seemingly unattainable finish line.
Clutter makes us nervous and stressed. It can derail us from our goals. Clarity can help us find our baseline and silence some of that unnecessary noise.
To gain clarity, there are four questions you can ask yourself and your team.
1. What do you stand for?
2. What will you not do?
3. Why do you do what you do?
4. What won't you do?
__________________________________________________________________
Clutter makes us nervous and stressed. It can derail us from our goals. Clarity can help us find our baseline and silence some of that unnecessary noise.
To gain clarity, there are four questions you can ask yourself and your team.
1. What do you stand for?
2. What will you not do?
3. Why do you do what you do?
4. What won't you do?
__________________________________________________________________
January 30, 2022
Count to Four
We all know we are flawed and we all make mistakes. We know we don’t have it all figured out and we never will have it figured out. We know there's work to do because there's always work to do. But part of finding clarity is discovering the joy in our work rather than the never ending deadlines and unattainable finish line.
Clutter makes us nervous and stressed. It derails us from our goals. Clarity can help us find our baseline and silence some of that unnecessary noise. To gain clarity, there are four questions we can ask ourselves and our teams.
These may make the clutter crystal clear.
1. What do you stand for?
2. What won't you tolerate?
3. Why do you do what you do?
4. What won't you do?
________________________________________________________________
July 1, 2020
The Big What
We all know we are flawed and make mistakes. We know we don’t have it all figured out. And we know there's work to do. But part of finding clarity is discovering the joy in work rather than the seemingly unattainable finish line.
Clutter makes us nervous and stressed. It can derail us from our goals. Clarity can help us find our baseline and silence some of that unnecessary noise.
To gain clarity, there are four questions you can ask yourself and your team.
1. What do you stand for?
2. What will you not do?
3. Why do you do what you do?
4. What won't you do?
__________________________________________________________________
Clutter makes us nervous and stressed. It can derail us from our goals. Clarity can help us find our baseline and silence some of that unnecessary noise.
To gain clarity, there are four questions you can ask yourself and your team.
1. What do you stand for?
2. What will you not do?
3. Why do you do what you do?
4. What won't you do?
__________________________________________________________________
March 26, 2019
Four Questions
We all know we are flawed and make mistakes. We know we don’t have it all figured out. And we know there's work to do. But part of finding clarity is discovering the joy in work rather than the seemingly unattainable finish line.
Clutter makes us nervous and stressed. It can derail us from our goals. Clarity can help us find our baseline and silence some of that unnecessary noise.
To gain clarity, there are four questions you can ask yourself and your team.
1. What do you stand for?
2. What will you not do?
3. Why do you do what you do?
4. What won't you do?
__________________________________________________________________
Clutter makes us nervous and stressed. It can derail us from our goals. Clarity can help us find our baseline and silence some of that unnecessary noise.
To gain clarity, there are four questions you can ask yourself and your team.
1. What do you stand for?
2. What will you not do?
3. Why do you do what you do?
4. What won't you do?
__________________________________________________________________
June 23, 2018
You Want the Best – Now What?
The foundation of your business is people. That’s not some fluffy nice to have statement, it has been scientifically proven. If you have good relationships in your business, your chances of success will exponentially improve. If you view that human stuff as a waste of time, or a job for someone else, your company will be built on sand.
If you asked any business leader if they would like to have the most talented people on their team, it’s fairly safe to say you would get a positive response from one hundred percent of them. Who doesn't want the best?
People are People
But if you were to subsequently ask them what specific daily steps are they personally making to ensure that happens, the answers could become a bit vaguer. I'm not referring to the employee handbook or some slick delegation process someone else oversees – steps they do themselves.
Now ask yourself those same two questions. You want the best, of course you do, but what are you doing today – not monthly or in your weekly wrap-up meetings or some all-staff email – but today, to help your team be the best?
__________________________________________________________________
If you asked any business leader if they would like to have the most talented people on their team, it’s fairly safe to say you would get a positive response from one hundred percent of them. Who doesn't want the best?
People are People
But if you were to subsequently ask them what specific daily steps are they personally making to ensure that happens, the answers could become a bit vaguer. I'm not referring to the employee handbook or some slick delegation process someone else oversees – steps they do themselves.
Now ask yourself those same two questions. You want the best, of course you do, but what are you doing today – not monthly or in your weekly wrap-up meetings or some all-staff email – but today, to help your team be the best?
__________________________________________________________________
February 10, 2018
Unnecessary Noise
We all know we are flawed and make mistakes. We know we don’t have it all figured out. And we know there's work to do. But part of finding clarity is discovering the joy in work rather than the seemingly unattainable finish line.
Clutter makes us nervous and stressed. It can derail us from our goals. Clarity can help us find our baseline. To gain clarity, there are three questions you can ask yourself;
1. What do you stand for?
2. What will you not do?
3. Why do you do what you do?
__________________________________________________________________
Clutter makes us nervous and stressed. It can derail us from our goals. Clarity can help us find our baseline. To gain clarity, there are three questions you can ask yourself;
1. What do you stand for?
2. What will you not do?
3. Why do you do what you do?
__________________________________________________________________
October 30, 2017
Clearing the Rubble
We all know we are flawed and make mistakes. We know we don’t have it all figured out. And we know there's work to do. But part of finding clarity is discovering the joy in work rather than the seemingly unattainable finish line. Purpose can often be more important than only making quota or hitting our numbers.
Clutter makes us nervous and stressed; it can derail us from our goals. While clarity will help us find our baseline and silence some of that unnecessary noise.
To gain clarity, there are three questions we can ask yourselves;
1. For what do we stand?
2. What will we not do?
3. Why do we do what we do?
__________________________________________________________________
Clutter makes us nervous and stressed; it can derail us from our goals. While clarity will help us find our baseline and silence some of that unnecessary noise.
To gain clarity, there are three questions we can ask yourselves;
1. For what do we stand?
2. What will we not do?
3. Why do we do what we do?
__________________________________________________________________
March 25, 2017
Leadership and the General Ledger
The foundation of your business is people. That’s not some fluffy nice to have statement; it has been scientifically proven. If you have good relationships in your business, your chances of success will exponentially improve. If you view the human stuff as a waste of time, or a job for someone else, your company will be built on sand. And this is not something to do only during quarterly or annual reviews.
If you asked any business leader if they would like to have the most talented people on their team, it's certain they would resoundingly say yes! Who doesn't want the best?
Open Mind Policy
But if you were to subsequently ask them what specific daily steps are they personally making to ensure that happens, the answers could become a bit vaguer. I'm not referring to the employee handbook or some slick delegation process someone else oversees – steps they do themselves.
Now ask yourself those same two questions. You want the best, but what are you doing today – not monthly or in your weekly wrap-up meetings or some all-staff email – but today, to help your team be the best?
Your answer is not about better services or products.
__________________________________________________________________
If you asked any business leader if they would like to have the most talented people on their team, it's certain they would resoundingly say yes! Who doesn't want the best?
Open Mind Policy
But if you were to subsequently ask them what specific daily steps are they personally making to ensure that happens, the answers could become a bit vaguer. I'm not referring to the employee handbook or some slick delegation process someone else oversees – steps they do themselves.
Now ask yourself those same two questions. You want the best, but what are you doing today – not monthly or in your weekly wrap-up meetings or some all-staff email – but today, to help your team be the best?
Your answer is not about better services or products.
__________________________________________________________________
November 3, 2016
Ask and Clarify
To gain clarity, there are three questions you can ask yourself, your team members or anyone with whom you collaborate...
1. What do you stand for?
2. What will you not do?
3. Why do you do what you do?
This quick but powerful exercise can work for someone new to the workforce or a highly paid barrister. It can unearth the deep rooted needs of a member of the leadership team and the guy who runs the local garage. It's industry and job level agnostic.
Clutter makes us nervous and stressed. It can derail us from our goals. Clarity will help you find your baseline and silence some of that unnecessary noise. And what you stand for, what you will not do and why you do what you do, will remain.
Ask yourself the three questions and get clear.
__________________________________________________________________
1. What do you stand for?
2. What will you not do?
3. Why do you do what you do?
This quick but powerful exercise can work for someone new to the workforce or a highly paid barrister. It can unearth the deep rooted needs of a member of the leadership team and the guy who runs the local garage. It's industry and job level agnostic.
Clutter makes us nervous and stressed. It can derail us from our goals. Clarity will help you find your baseline and silence some of that unnecessary noise. And what you stand for, what you will not do and why you do what you do, will remain.
Ask yourself the three questions and get clear.
__________________________________________________________________
October 15, 2016
Are You Good With People?
Time and time again, employee and human resource surveys show us compensation is not the sole driver for our work. We all want to make a good living but if it’s the main reason people work at your company, you may have bigger issues.
If you think you can make people happy with their 2% increase during annual review time, you may have lost the room. Compensate people properly but pay close attention to why they come to work every day. Ask them, get their feedback, and act on it. The majority are unhappy at work and it’s not necessarily because of the work!
Human stuff
It’s all that human stuff that few have time to talk about because they have to deal with the deadline for the client who needs that report by 3pm. However, it is that very human stuff that will eventually affect your relationship with that client.
Those who think they can fool their customers or clients with a smile while they're internal customer service is crumbling, need to give it more thought. What happens outside of the organization begins inside it.
Culture is Critical
It doesn’t matter the industry or level of complexity, pay people properly, give them time to have a life, and remember they have hopes and dreams and feelings and a need to have purpose too.
Some claim that’s too touchy feely and we will agree to disagree. Leadership is about the human side of getting the job done. It begins with understanding the layers of people. And none of us needs to go any further than ourselves to get those answers.
Then we can get back to products and services.
__________________________________________________________________
If you think you can make people happy with their 2% increase during annual review time, you may have lost the room. Compensate people properly but pay close attention to why they come to work every day. Ask them, get their feedback, and act on it. The majority are unhappy at work and it’s not necessarily because of the work!
Human stuff
It’s all that human stuff that few have time to talk about because they have to deal with the deadline for the client who needs that report by 3pm. However, it is that very human stuff that will eventually affect your relationship with that client.
Those who think they can fool their customers or clients with a smile while they're internal customer service is crumbling, need to give it more thought. What happens outside of the organization begins inside it.
Culture is Critical
It doesn’t matter the industry or level of complexity, pay people properly, give them time to have a life, and remember they have hopes and dreams and feelings and a need to have purpose too.
Some claim that’s too touchy feely and we will agree to disagree. Leadership is about the human side of getting the job done. It begins with understanding the layers of people. And none of us needs to go any further than ourselves to get those answers.
Then we can get back to products and services.
__________________________________________________________________
September 2, 2016
Three Questions
We all know we are flawed and make mistakes. We know we don’t have it all figured out. And we know there's work to do. But part of finding clarity is discovering the joy in work rather than the seemingly unattainable finish line.
Clutter makes us nervous and stressed. It can derail us from our goals. Clarity can help us find our baseline and silence some of that unnecessary noise.
To gain clarity, there are three questions you can ask yourself
1. What do you stand for?
2. What will you not do?
3. Why do you do what you do?
__________________________________________________________________
Clutter makes us nervous and stressed. It can derail us from our goals. Clarity can help us find our baseline and silence some of that unnecessary noise.
To gain clarity, there are three questions you can ask yourself
1. What do you stand for?
2. What will you not do?
3. Why do you do what you do?
__________________________________________________________________
August 18, 2016
Shhhh!
Ernesto Sirolli is a charming and engaging man and the founder of the Sirolli Institute, an international nonprofit organization that teaches community leaders how to establish and maintain enterprise facilitation projects in their community.
He shares with one important instruction.
__________________________________________________________________
He shares with one important instruction.
__________________________________________________________________
February 23, 2016
Building Blocks of Business
The foundation of your business is people. That’s not some fluffy nice to have statement; it has been scientifically proven. If you have good relationships in your business, your chances of success will exponentially improve. If you view that human stuff as a waste of time, or a job for someone else, your company will be built on sand.
If you asked any business leader if they would like to have the most talented people on their team, it’s fairly safe to say you would get a positive response from one hundred percent of them. Who doesn't want the best?
Open Mind Policy
But if you were to subsequently ask them what specific daily steps are they personally making to ensure that happens, the answers could become a bit vaguer. I'm not referring to the employee handbook or some slick delegation process someone else oversees – steps they do themselves.
Now ask yourself those same two questions. You want the best, of course you do, but what are you doing today – not monthly or in your weekly wrap-up meetings or is some all-staff email – but today, to help your team be the best?
A hint: It has nothing to do with your products or services.
__________________________________________________________________
If you asked any business leader if they would like to have the most talented people on their team, it’s fairly safe to say you would get a positive response from one hundred percent of them. Who doesn't want the best?
Open Mind Policy
But if you were to subsequently ask them what specific daily steps are they personally making to ensure that happens, the answers could become a bit vaguer. I'm not referring to the employee handbook or some slick delegation process someone else oversees – steps they do themselves.
Now ask yourself those same two questions. You want the best, of course you do, but what are you doing today – not monthly or in your weekly wrap-up meetings or is some all-staff email – but today, to help your team be the best?
A hint: It has nothing to do with your products or services.
__________________________________________________________________
February 7, 2014
People are Our Only Resource
The foundation of your business is people. That’s not some fluffy nice to have statement, it has been scientifically proven. If you have good relationships in your business, your chances of success will exponentially improve. If you view that human stuff as a waste of time, or a job for someone else, your company will be built on sand.If you asked any business leader if they would like to have the most talented people on their team, it’s fairly safe to say you would get a positive response from one hundred percent of them. Who doesn't want the best?
Open Mind Policy
But if you were to subsequently ask them what specific daily steps are they personally making to ensure that happens, the answers could become a bit vaguer. I'm not referring to the employee handbook or some slick delegation process someone else oversees – steps they do themselves.
Now ask yourself those same two questions. You want the best, of course you do, but what are you doing today – not monthly or in your weekly wrap-up meetings or some all-staff email – but today, to help your team be the best?
Your answer has zero to do with your products or services.
__________________________________________________________________
Kneale Mann | Leadership Strategist, consultant, writer, speaker, executive coach facilitating performance growth with leaders, management, and teams.
istock
January 4, 2013
Is Your Business Cultured?
If you think you can make people happy with their 2% increase during annual review time, you may have lost the room.
Compensate people properly but pay close attention to why they come to work every day. Ask them, get their feedback, and act on it. The majority are unhappy at work and it’s not necessarily because of the work!
Good with People
It’s all that human stuff that few have time to talk about because they have to deal with the deadline for the client who needs that report by 3pm. However, it is that very human stuff that will eventually affect your relationship with that client.
Those who think they can fool their customers or clients with a smile while they're internal customer service is crumbling, need to give it more thought. What happens outside of the organization begins inside it.
Culture is Critical
It doesn’t matter the industry or level of complexity, pay people properly, give them time to have a life, and remember they have hopes and dreams and feelings and a need to have purpose too.
Some claim that’s too touchy feely and we will agree to disagree. Leadership is about the human side of getting the job done. It begins with understanding the layers of people. And none of us needs to go any further than ourselves to get those answers.
Then we can get back to products and services.
Kneale Mann
2012 Top 10 - July 2012 | istock
December 26, 2012
Getting Clear
Clutter makes us nervous and stressed. It can derail us from our goals. Clarity will help you find your baseline and silence some of that unnecessary noise.
To gain clarity, there are three questions you can ask yourself
1. What do you stand for?
2. What will you not do?
3. Why do you do what you do?
Kneale Mann
2012 Top 10 - May 2012 | istock
November 30, 2012
Shut Up and Listen
Ernesto Sirolli is a charming and engaging man who is the founder of the Sirolli Institute, an international nonprofit organization that teaches community leaders how to establish and maintain enterprise facilitation projects in their community. He shares his valuable insight and ideas on leadership, business, success, and helping others.
Kneale Mann
TED | Ernesto Sirolli
Kneale Mann
TED | Ernesto Sirolli
July 5, 2012
That Culture Thing
If you think you can make people happy with their 2% increase during annual review time, you may have lost the room.
Compensate people properly but pay close attention to why they come to work every day. Ask them, get their feedback, and act on it. The majority are unhappy at work and it’s not necessarily because of the work!
Good with People
It’s all that human stuff that few have time to talk about because they have to deal with the deadline for the client who needs that report by 3pm. However, it is that very human stuff that will eventually affect your relationship with that client.
Those who think they can fool their customers or clients with a smile while they're internal customer service is crumbling, need to give it more thought. What happens outside of the organization begins inside it.
Culture is Critical
It doesn’t matter the industry or level of complexity, pay people properly, give them time to have a life, and remember they have hopes and dreams and feelings and a need to have purpose too.
Some claim that’s too touchy feely and we will agree to disagree. Leadership is about the human side of getting the job done. It begins with understanding the layers of people. And none of us needs to go any further than ourselves to get those answers.
Then we can get back to products and services.
Kneale Mann
patcegan
