Showing posts with label information. Show all posts
Showing posts with label information. Show all posts

February 4, 2019

Ninety-Three Percent

Communication is at the cornerstone of our lives. We email, text, phone, meet, talk, and connect because we have an inherent need to belong. And there are countless studies out there that point to the way we receive communication.

One of the most adopted and accepted appeared in a book by Albert Mehrabian entitled Silent Messages. His research found that the person receiving our messages gives 55% of their attention on our body language and eye contact, 38% to our tone, and just 7% to our words. So how we say it carries more weight than what we say.

According to Mehrabian and many others, non-verbal cues carry 93% of the weight of any communication. So if you’re in a leadership role, think about how that can help you strengthen or hinder the culture in your business.

Something to gesture about. 
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August 27, 2018

Bossorius Leadium

A document was discovered several years ago that wasn't dated and didn't have an author’s name on it but from the language, it seemed to be quite old. Recently, I discovered a second document with some additional information that seems to be related to the first one. These could be the earliest known documents on leadership.

Scaredycate Closedoorius | This is the manager who has an “open door policy” when no one is actually in her office. Once the meeting begins, doors are sealed. Anything discussed in meetings are translated to staff, customers, or clients as her ideas.

Likedbyallorus Neediad | Great guy who always has time for you but he deals with no real crises. Any actual staff conflict, culture concerns, or client issues are swept neatly under the finely appointed corporate non-answer area rug.

Speakius Nonactium | She seems to have great ideas that never see the light of day past the promise of will be and someday. The plan sounds promising enough so everyone involved think this time she may be on to something but the pattern of no follow through returns.

Unwantiate Inputarium | Embossed on the front is the phrase “Our People Are Our Strongest Asset”. Through the threshold of the lobby is where that mantra dies a rapid painful death to make room for his benevolent dictatorship.

Whathesaysits Collaboratorus | Employees are reminded the importance of teamwork when his ideas aren’t executed void of input from the team. Significant regular staff erosion is blamed on others.

Lackus Spinearia | She enjoys sitting in her corner office praising people when things are good but is unable to make one concrete decision of any substance that will actually move the company forward.

Perhaps you recognize someone.
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March 30, 2018

Technological Leaders

Virtual teaming is one of the fastest growing aspects of business today and it will only continue to grow. In our executive recruitment agency, we work with clients and candidates around the world.

Enterprise leaders are overseeing vast teams of people across large geographical areas and sometimes many are working from their home office. In his TEDTalk a few years ago, Gary Kovacs discussed the pros and cons of living in a connected world.


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August 15, 2017

Seven Percent

Communication is at the cornerstone of our lives. We email, text, phone, meet, talk, and connect because we have an inherent need to belong. And there are countless studies out there that point to the way we receive communication.

One of the most adopted and accepted appeared in a book by Albert Mehrabian entitled Silent Messages. His research found that the person receiving our messages gives 55% of their attention on our body language and eye contact, 38% to our tone, and just 7% to our words. So how we say it carries more weight than what we say.

According to Mehrabian and many others, non-verbal cues carry 93% of the weight of any communication. So if you’re in a leadership role, think about how that can help you strengthen or hinder the culture in your business.

Something to gesture about. 
__________________________________________________________________

July 19, 2017

Only Seven?

Communication is at the cornerstone of our lives. We email, text, phone, meet, talk, and connect because we have an inherent need to belong. And there are countless studies out there that point to the way we receive communication.

One of the most adopted and accepted appeared in a book by Albert Mehrabian entitled Silent Messages. His research found that the person receiving our messages gives 55% of their attention on our body language and eye contact, 38% to our tone, and just 7% to our words. So how we say it carries more weight than what we say.

What do you mean?

It becomes even trickier with the myriad technology and platforms we use to communicate. This explains a lot of misunderstood emails which we've all received and sent. Sometimes a simple :-) can save a lot of grief.

According to Mehrabian and many others, non-verbal cues carry 93% of the weight of any communication. So if you’re in a leadership role, think about how that can help you strengthen or hinder the culture in your business.

Something to gesture about.
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December 3, 2015

Speaking at TEDx

I spend a lot of time talking and writing about leadership and culture, teamwork and collaboration, and I spend very little time doing either about me. A friend has often said I need to put more skin in the game and I’ve begun doing that more lately. It’s an interesting remark since I say it to others all the time.

The last few weeks have been a lot of setting up for the New Year, some client work, some prospecting for new clients, working on my new book, and confirming some speaking engagements.

This one blows me away!

If you visit this site often, you know I post TEDtalks often; I’ve been a fan for probably 15 years. The events are first class, the website is crammed with fascinating talks and information. There is a daily discovery.

It is an absolute honor that I’ve been selected to be a speaker at TEDxGuelphU associated with the University of Guelph in Ontario Canada. The event is January 23. The theme of the day is “Theory to Reality”. I have a bit of a biographical journey to share that I was reminded of lately which is about taking chances even when we can’t see the whole road.

I’ll have more details when I get them.

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As a passionate leader, Kneale Mann has extensive experience as a business coach and project manager in numerous industries and organizations including; human resources, corporate training, financial services, media, real estate, healthcare and more. He is always open to meeting leaders who want to improve their bottom line through strong culture and leadership. knealemann@gmail.com

December 29, 2014

TED 2014 – Year in Review

Invest 8 minutes and watch this.


__________________________________________________________________
Kneale Mann | People + Priority = Profit

TED

April 7, 2014

Leadership Lessons from the Past

A few years ago, I found a document that wasn't dated and didn't have an author’s name on it but from the language, it seemed to be quite old. Recently, I discovered a second document with some additional information that seems to be related to the first one. These could be the earliest known documents on leadership.

Scaredycate Closedoorius

This is the manager who has an “open door policy” when no one is actually in her office. Once the meeting begins, doors are sealed. Anything discussed in meetings are translated to staff, customers, or clients as her ideas.

Likedbyallorus Neediad

Great guy who always has time for you but he deals with no real crises. Any actual staff conflict, culture concerns, or client issues are swept neatly under the finely appointed corporate non-answer area rug.

Speakius Nonactium

She seems to have great ideas that never see the light of day past the promise of will be and someday. The plan sounds promising enough so everyone involved think this time she may be on to something but the pattern of no follow through returns.

Unwantiate Inputarium

Embossed on the front is the phrase “Our People Are Our Strongest Asset”. Through the threshold of the lobby is where that mantra dies a rapid painful death to make room for his benevolent dictatorship.

Whathesaysits Collaboratorus

Employees are reminded the importance of teamwork when his ideas aren’t executed void of input from the team. Significant regular staff erosion is blamed on others.

Lackus Spinearia

She enjoys sitting in her corner office praising people when things are good but is unable to make one concrete decision of any substance that will actually move the company forward.

Perhaps you recognize someone.
__________________________________________________________________
Kneale Mann | Leadership Strategist, consultant, writer, speaker, executive coach facilitating performance growth with leaders, management, and teams.

istock

November 12, 2013

The Six Degrees of You

The world is shrinking. This is not new learning or a new concept. In my work, I can talk to people in 2-3 countries in 8-10 locations in any given day through email, phone, meetings, and webinars. It's the new reality.

Virtual teaming is one of the fastest growing aspects of business today and it will only continue to grow. Enterprise leaders are overseeing vast teams of people across large geographical areas and sometimes many are working from their home office.

Gary Kovacs is CEO of AVG Technologies. When he was CEO of Mozilla, he discussed the pros and cons of living in a connected world.


__________________________________________________________________
Kneale Mann | Leadership Strategist, consultant, writer, speaker, executive coach facilitating performance growth with leaders, management, and teams.

Gary Kovacs | TED

August 7, 2013

Feeding Your Mind

JP Rangaswami poses a question and a challenge to all of us. In our world where information is coming at us at warp speed, what if we looked at it as fuel and something to celebrate much like we view food.

Rangaswami spends a lot of his time studying behavior and speaks at events all over the world. He loves food but equally craves learning. He shares what the two have in common after studying both for over a quarter century.


__________________________________________________________________
Kneale Mann | Leadership and Culture strategist, writer, speaker, executive coach engaging leaders, collaborative teams, and strong business results.

TED | JP Rangaswami

June 17, 2013

Seven Percent

Communication is at the cornerstone of our lives. We email, text, phone, meet, talk, and connect because we have an inherent need to belong. And there are countless studies out there that point to the way we receive communication.

One of the most adopted and accepted appeared in a book by Albert Mehrabian entitled Silent Messages. His research found that the person receiving our messages gives 55% of their attention on our body language and eye contact, 38% to our tone, and just 7% to our words. So how we say it carries more weight than what we say.

What do you mean?

It becomes even trickier with the myriad technology and platforms we use to communicate. This explains a lot of misunderstood emails which we've all received and sent. Sometimes a simple :-) can save a lot of grief.

According to Mehrabian and many others, non-verbal cues carry 93% of the weight of any communication. So if you’re in a leadership role, think about how that can help you strengthen or hinder the culture in your business.

Something to gesture about.
__________________________________________________________________
Kneale Mann | Leadership and Culture strategist, writer, speaker, executive coach engaging leaders, collaborative teams, and strong business results.

agilitrix

March 14, 2013

Google Spring Cleaning

The social web is a flutter about two big events this week. There’s a new Pope and Google has announced their popular website aggregator Google Reader is retiring on July 1, 2013. If you’re not familiar, Google Reader has been a place where you can add website RSS feeds for a convenient way to read all your favorite sites in once place. There are many others now scrambling to integrate a new solution. Much has been said in the last few days but the best comment so far has been that when we get something for free we can’t be too upset when it goes away.

Google has announced the next round in their spring cleaning which began two years ago. With the ownership of more than 100 companies, phones, laptops, and now computer glasses, the tech giant has been built on the “always in beta” platform which often means dump something when it’s no longer relevant or linked even remotely to generating revenue. Google Buzz anyone?

Friending Feedly

I am in currently experimenting with Feedly which has been around since 2008 but just announced a seamless integration of your Google Reader feeds. I've made the jump and it’s working so far. There are rumors that the Feedly team has been working with Google. One wonders if that will turn into a permanent relationship. It's prettier but creates a lot more clicking and searching so the jury (me) remains in deliberation.

If you’re currently visiting this site through Google Reader, I have made the switch to Feedly so both will work until July. I will continue to share thoughts and ideas here for free and I hope you’ll continue to drop by whether it’s through a bookmarked visit, through a reader, or via the various social channels where posts are mentioned.

The green Feedly button is now on the right side of the site.

Kneale Mann | Leadership and Culture Strategist, Writer, Speaker, Executive Coach helping leaders create dynamic culture and improved results.

istock

September 21, 2012

17 Things

Effective leadership is not about creating more noise and confusion, yet we can’t seem to help it. Our lives are packed with information and most of it isn’t important.

We attend meetings that create more meetings. We check our smartphones more often than we blink. We make everything top priority. We think multi-tasking is effective.

We over think every decision. We make easy things more complicated. We spend far too much time obsessing about yesterday and tomorrow. We wear busy like a badge of honour. And we leave very little time for ourselves.

Here are few ideas to get us out of that routine.

Don’t be available all the time. Let them be right. Take a think day. Sleep in. Be flexible. Take a long lunch. Shut off the computer for an entire day. Be out of the loop. Stop following other people’s dreams. Let someone else handle it. Listen to an hour of music without doing anything else. Have cereal for dinner. Go with our gut. Stop taking advice from negative people. Skip the meeting. Don’t be so hard on ourselves. Buy the shoes.

Then we can get back to the busy.

Kneale Mann

flickr

September 5, 2012

How's Your Info Diet?

JP Rangaswami poses a question and a challenge to all of us. In our world where information is coming at us at warp speed, what if we looked at it as fuel and something to celebrate much like we view food.

JP is an economist and rose through the ranks in finance. He then expanded his role into the technology realm becoming a CIO. Rangaswami spends a lot of his time studying behavior and speaks at events all over the world. Like most, he loves food but he equally loves learning. He shares what the two have in common after studying both for over a quarter century.

I'll add one more as you watch JP's TEDTalk. How can we include leadership in all of this?


Kneale Mann

TED | JP Rangaswami

December 9, 2011

Internal Social Networking

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This week I was on another conference call discussing the pros and cons of social media. This time it wasn’t whether the company agreed in their power or the fact their customer base utilized all the available channels but rather how to increase the interaction inside the enterprise.

There are deliverables and emails and meetings and customer interaction and sales and planning. Who has time to develop an internal social network? Well, if you do any one of these activities, you already have one. But you can slowly create something more collaborative and focused.

There is no Time

Running a business is hectic work and a keen eye must remain fixated on revenue. To many, realizing personal potential becomes secondary to making the quarter. We spend more waking hours at work than at home. But we don't seem to spend much time, if any, finding how those relationships can positively affect the experience.

Schedule the Time

Perhaps to start, you find an hour a week where you and your team get together and have an open and honest talk about each other rather than a client emergency or project deadline. Skip one of those agonizing status meetings where you dissect every current project to the point of nausea and spend it on each other's development. Perhaps it’s too touchy feely for some people at work but this is not to suggest tears and hugs are requisite. But it can unearth monumental ideas for growth.

It's a Waste of Time

You and I have interacted with companies that have horrible internal customer service and ones where the people actually like being there. Focusing on  the relationships within your company through clearer communication will create a stronger business whether that is through an internal social network or simply better communication among stakeholders.

Digital channels have proven we have the desire to connect and share with people all over the world. Are we doing the same within our organizations?

Kneale Mann

image credit: gettyimages

September 4, 2011

Too Busy For Each Other

Semi-Colon Closed Parenthesis

You are a busy person doing busy things. After all, the job description said you would have to work independently in a fast paced environment handling many duties at once with a calm demeanor. Emails come at you all day and you’re expected to respond to that urgent text you received last night at 9:37 during your one hour of television this week void of interruptions. The promise of a paperless world with a four-day work week has been replaced with much busyness and still no jet packs.

There are meetings and deliverables, research and decisions. And when you get a moment, you check on your social streams. You haven't tweeted in well over an hour and people may have commented on that article you shared on Google+. Your friends on Facebook want your thoughts on the best sushi in town and there hasn't been a fresh blog post on your site in almost whole two days.

Here's Where We Get into Trouble

We are so afraid to miss something we tend to skim over everything. You're probably doing it with this post. Our lives are 140 characters or acronyms on the smartphone. It's okay, they're busy too and we added that semi-colon and a closed parenthesis so they know we're kidding, right?

In your quest to stay on top of everything, shortcuts are taken and suddenly a friend contacts you through one of the eleven ways they can and mentions that your last response seemed a bit dismissive. Suddenly a dozen messages back and forth could have be more enjoyable and far less misunderstood with a phone call.

A Mile Wide and an Inch Deep

There is certainly no time to have a meaningful conversation, we are far too busy for that. And we wouldn't dare show up for that dinner engagement without our mobile device so we can check it half a dozen times before the appetizers arrive.

The tools are great yet we are missing the important nuances that come with human interaction. Tone and feel have been replaced by texts and tweets. Call a friend, meet in person and put the technology away for an hour. It's okay, the earth will continue to rotate. Then you can stop using busy as an excuse not to spend quality time with friends and colleagues.

Or perhaps you are far too busy for all that.

Kneale Mann

image credit: google
I'd be happy to spend 30 minutes with you on a complimentary introduction call
to see where I can help your business. Feel free to contact me via email and let's chat.

June 12, 2011

Leadership | Centuries Ago

They May Still Live Among Us

I found a document a couple of years ago and mentioned it here. You may not have seen the post and I think it's imperative that you do. This could be the earliest known document on business strategy.

The authors, date and origin cannot be verified but the information is just as useful today as when it was first penned. The work discusses leadership types and perhaps pointing to its age and origin, the titles are in Latin.

Scaredycate Closedoorius

This is the manager who has an “open door policy” when no one is actually in her office. Once the meeting begins, doors are sealed. Anything discussed in meetings are filtered through the perception of the boss to then be translated to staff, customers or clients as her ideas.

Likedbyallorus Needium

Great guy, super guy, always smiling, always has time for you. He deals with no actual crises. When the bullets fly, he is unfortunately very busy with other issues. As long as things are rosy and fun it’s a great place to work but conflict or client issues are brushed neatly under the finely appointed corporate non-answer area rug.

Unwantiate Inputarium

The office is adorned with a bright four color bound document which outlines the company’s story, plans and mantra. Embossed on the front is the phrase “Our People Are Our Strongest Asset”. Through the threshold of the lobby is where that mantra dies a rapid painful death to make room for Unwantiate Inputarium’s benevolent dictatorship.

Lackus Spinearia 

Much like Pompom Nobadnoos, this type of leader sits in his corner office praising people when things are good but is unable to make one concrete decision of any substance that will actually move the company forward. Some are amazed a human can stand upright with so little support in one's back. He thinks he’s pulling it off and fooling no one but the big boss, Vacatium Spinearia.

The best way to build a company is through strong respected and fair leadership, solid strategy and an atmosphere of co-creation but not everyone shares that view.

Recognize Anyone?

Kneale Mann

zdnet

May 3, 2011

All Search Results May Not Be Created Equal

Let's imagine you need a plumber and you don’t have one. You can call some of you friends, send out a tweet, maybe a print directory although doubtful or go to a search engine. Most of us think the results are a list of what we're looking for mixed with the work of savvy web designers who have mastered search engine optimization.

The keywords your customers search for may not be the ones you think they use as evidenced in the fact that Google gets thousands of search inquires every day they've never before received. And that list of plumbers in your search results may tied to your behavior more than you realize.

Search is a multi-billion industry where companies like Google, Microsoft and Yahoo make bags of money. Eli Pariser has some concerns about the world of search and
the social web. He explains in this TEDTalk. [video]


Kneale Mann

visual credit: TED

January 12, 2011

Changing Education Paradigms

One of the most popular speakers to ever speak at TED is Sir Ken Robinson. He is clearly smart and very funny. He cares deeply about education. Here, he shares some of his thoughts on some of the most controversial learning topics today.



knealemann | email

video credit: TED | RSA Animate

December 29, 2010

Best of 2010 | According to You

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If you do a lot of reading on the net, you may have an aggregated solution where your favorite website feeds reside. This is handy so you can keep all the posts in one place. You can then read them when you have time as well as archive them for future use.

RSS (really simple syndication) has changed how content is shared online because you can have all your favorite sites fed to one location on your desktop, laptop, tablet or mobile device.

I meet people often who are not aware of that little orange button on sites and the fact they can create their own online experience through customized feeds.

Solutions include: Google Reader, RSSreader, Feedreader, Flock, Juice, FeedDemon, NewsFire and many more listed here.

Another piece of software you can add to your aggregated feed is PostRank. This is real-time analysis based on traffic, relevance and trending by the readers and gives every post on every site a score out of ten.

This is a list of this site's most visited and highest ranked posts from 2010. Each received a score of six or higher.

Beware of the Wall
The Language of Business
The Digital Arm Wrestle
Punch The Clock
Imagine. Invent. Integrate
The Social Media Shift
Five Things: Changing Status Quo
Social Networking Outliers and Connectors
Clichés and Experts
Business in Summer
37 Social Networking Ideas
Passion for Education
Creating Your Social Brand
Social Media Tools | Now What?
A Dozen Ideas on Choosing Your Media
Inflating Expectation
Our Gadget Laden Lives
Return on What Investment?
Who Needs Marketing?
Six Ideas to Silence the Chatter
Fame and Fortune Guaranteed
Do You Have a People Plan?
Social Media: A Twelve Step Program
41 Business Ideas
Difficult Clients
Connect Don’t Collect
It’s Tougher Than It Looks
The Platform for Change
Finding Passion
The Anatomy of Communication
Make Great Stuff
It’s All Social Media
All of This is Gone
Reflecting on Time
Don’t Listen to Them
The Allure of Twitter
Winning The Success Lottery
Do You Have A Jenny?
34 Reasons to be Thankful
Context is King
ROSI | Return on Social Investment
This Stuff Takes Time
The Tangled Web We Tweet

Thank-you!

knealemann | email
 
© Kneale Mann knealemann@gmail.com people + priority = profit
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