Here are the 2022 results which might surprise and inspire you...
Showing posts with label internet. Show all posts
Showing posts with label internet. Show all posts
January 1, 2023
Google – Year in Search 2022
Every year, Google publishes the most popular searches of the past 12 months.
January 1, 2022
2021: Year in Search
Since 2001, Google has published their year-end review through search statistics, news stories, and videos entitled Year in Search. As you look through these, you'll discover how much has changed and how much has happened in the last two decades.
written by
Kneale Mann
tags:
coronavirus,
covid,
culture,
Google,
human,
internet,
Kneale Mann,
leadership,
life,
mobile,
news,
Now,
people,
reflection,
search,
SEO,
stories,
twenty years,
video,
year
November 1, 2020
Acronyms and Labels
If you've ever spent time with a group of people from the same industry that you’re not a part of, you know how narrow we can all be at times. There are acronyms and terms you have no clue how to decipher. It’s almost as if they are speaking another language, their own language.
I was consulting a large pharma company and on one of our conference calls, I asked them to translate into English. At first, they were confused, but then they laughed and understood.
What do You Mean?
We think we’re being clear, but we have to understand that our thoughts may not align with others’ understanding. When we take the time to step back, breathe, and gain more insight into how others are perceiving us, we stand a better chance of understanding each other and at times ourselves.
Technical speak and industry specifics are often needed, but sometimes boiling things down to the most basic level is the best way to avoid misinterpretation. If we take a moment and suspend our beliefs to check for understanding, conflict can be avoided and teamwork can be improved.
One idea is to find someone outside our circle to ask their opinion. Their lack of industry knowledge might unlock some questions we hadn't considered.
It's worth a shot.
__________________________________________________________________
April 8, 2017
Do You Trust?
The Merriam-Webster dictionary lists "trust" as a belief that someone or something is reliable, good, honest, and effective. They use words like assured reliance on the character and a charge or duty imposed in confidence.
Trust is a big word we far too often toss around like it's part of a sales pitch. Trust me, my friend. It's all about trust. I trust that guy. But what is trust, really?
Trust is the transference of faith and Rachel Botsman examined the trust economy and collaborative consumption in her 2012 TEDTalk which continues to grow.
__________________________________________________________________
Trust is a big word we far too often toss around like it's part of a sales pitch. Trust me, my friend. It's all about trust. I trust that guy. But what is trust, really?
Trust is the transference of faith and Rachel Botsman examined the trust economy and collaborative consumption in her 2012 TEDTalk which continues to grow.
__________________________________________________________________
written by
Kneale Mann
tags:
barter,
business development,
culture,
digital,
economy,
human,
internet,
Kneale Mann,
leadership,
peer-to-peer,
people,
Rachel Botsman,
social,
TED,
trade,
trust,
web
February 21, 2017
Investing Unwisely
You don’t have to go too far before you hear some mutation of the phrase “we can't do that here”. At first, it almost seems believable but with some thought it's more of an auto-response. No new ideas is often next in line.
It reminds me of what a colleague once said to me. He often boasted that "employees are overhead, customers are profit". Yes, dinosaurs do walk among us.
But before you feel compelled to say “we can’t do that”, one suggestion is to put the company on the hoist to expose waste before you make cuts on essential items such as the people who work there. Companies often bemoan decreasing results but think they can cut themselves into the black.
Or worse, do nothing.
__________________________________________________________________
It reminds me of what a colleague once said to me. He often boasted that "employees are overhead, customers are profit". Yes, dinosaurs do walk among us.
But before you feel compelled to say “we can’t do that”, one suggestion is to put the company on the hoist to expose waste before you make cuts on essential items such as the people who work there. Companies often bemoan decreasing results but think they can cut themselves into the black.
Or worse, do nothing.
__________________________________________________________________
written by
Kneale Mann
tags:
advertising,
budget,
business,
culture,
internet,
investment,
Kneale Mann,
leadership,
marketing,
money,
not-for-profit,
online,
organization,
revenue,
sales,
social media,
strategy,
teamwork,
web
February 15, 2016
What is Trust?
The Merriam-Webster dictionary lists "trust" as a belief that someone or something is reliable, good, honest, and effective. They use words like assured reliance on the character and a charge or duty imposed in confidence.
Trust is a big word we far too often toss around like it's part of a sales pitch. Trust me, my friend. It's all about trust. I trust that guy. But what is trust, really?
Trust is the transference of faith and Rachel Botsman examined the trust economy and collaborative consumption in her 2012 TEDTalk which continues to grow.
__________________________________________________________________
Trust is a big word we far too often toss around like it's part of a sales pitch. Trust me, my friend. It's all about trust. I trust that guy. But what is trust, really?
Trust is the transference of faith and Rachel Botsman examined the trust economy and collaborative consumption in her 2012 TEDTalk which continues to grow.
__________________________________________________________________
written by
Kneale Mann
tags:
barter,
business development,
culture,
digital,
economy,
human,
internet,
Kneale Mann,
leadership,
peer-to-peer,
people,
Rachel Botsman,
social,
TED,
trade,
trust,
web
December 29, 2014
TED 2014 – Year in Review
Invest 8 minutes and watch this.
__________________________________________________________________
Kneale Mann | People + Priority = Profit
TED
__________________________________________________________________
Kneale Mann | People + Priority = Profit
TED
written by
Unknown
tags:
advancements,
create,
culture,
economics,
human,
ideas,
imagine,
improvement,
information,
internet,
Kneale Mann,
leadership,
life,
mind,
review,
science,
social,
society,
TED,
world
October 31, 2013
Did You Know?
There are people working on inventions we will someday feel we can’t live without but don’t even know we want or need yet. There will be channels and gadgets and toys and advancements that may give us the impression they have improved our lives. At the core of it all is our ability to connect human to human which began thousands of years ago and we've been trying to figure out how to do it properly ever since.
This may be scary, it could be a refresher, it might be exciting, but it is our reality.
Watch this.
Kneale Mann | Leadership Strategist, consultant, writer, speaker, executive coach facilitating performance growth with leaders, management, and teams.
Virtue | Shift Happens | Coldplay
This may be scary, it could be a refresher, it might be exciting, but it is our reality.
Watch this.
Kneale Mann | Leadership Strategist, consultant, writer, speaker, executive coach facilitating performance growth with leaders, management, and teams.
Virtue | Shift Happens | Coldplay
written by
Unknown
February 1, 2013
Are You Open for Business?
We live in a time where there may be four generations in your company. There are plenty of data to suggest older stakeholders are not quick with new technology and open collaboration while the younger members want it now. But leadership is an action not a position, so these generalizations blur across demographics.
I work with many senior leaders who are open to new ideas and younger managers already stuck in their ways. But one undeniable element is our ability to connect void of geographical and technological boundaries. The openness of business and human interaction is here whether we embrace it or not.
Don Tapscott is a Canadian business executive, author, consultant and speaker who has written or co-written fourteen books on the application of technology in business.
In his fascinating TEDTalk, he shares his four principles for the open world.
Wait for the starlings and you’ll understand.
Kneale Mann
TED | Don Tapscott
I work with many senior leaders who are open to new ideas and younger managers already stuck in their ways. But one undeniable element is our ability to connect void of geographical and technological boundaries. The openness of business and human interaction is here whether we embrace it or not.
Don Tapscott is a Canadian business executive, author, consultant and speaker who has written or co-written fourteen books on the application of technology in business.
In his fascinating TEDTalk, he shares his four principles for the open world.
Wait for the starlings and you’ll understand.
Kneale Mann
TED | Don Tapscott
written by
Unknown
August 1, 2012
Five Rings and a Month of Suggestions

Since the London Olympics began on July 27th, you'll notice some silliness may have ensued in the last few days of the month and may continue through August 12th.
Here’s the list for July 2012
• Happy Birthday, Canada
• Two out of ten play mostly to their strengths. What about you?
• Context is king
• Happy 236, USA
• Without initiative, leaders are simply workers in leadership positions. Bo Bennett
• Martin Streek - Three years and still doesn't seem real.
• At the end of the day, when all is said and done, we may need fewer clichés
• Never underestimate the power of quite time
• Build relationships not customers
• Leadership doesn't appear on a business card
• Nose to the grindstone, best foot forward, shoulder to the wheel, drink plenty of fluids
• Stay curious
• Drop out of the Ain’t it Awful Club. Jack Canfield
• Take a break from the internet. It will be here when you get back
• Make the choice or something else will make it for you
• Let others have the spotlight today
• Take the victory
• Leadership starts from within
• How often do you listen to your gut?
• Never. Stop. Learning.
• Thank those who help you
• Independence needs a hand. Accept it with grace
• Meet five new people this week
• Growth and development of people is the highest calling of leadership
• Stress can be a self-inflicted injury
• Leadership is about helping others
• Are you giving your best?
• Remains the frontrunner in marathon napping
• Scored gold for sharp retorts
• Won silver in coverage viewing
• Stuck the couch dismount
If we give up, we may never know.
Kneale Mann
getty images
written by
Unknown
tags:
business,
choice,
context,
curious,
gut,
help,
initiative,
internet,
Kneale Mann,
leadership,
learning,
management,
marketing,
Olympics,
power,
social media,
strategy,
strengths,
time,
Twitter
January 21, 2012
Clay Shirky says SOPA and PIPA are Bad
Millions have been vocal online lately about two pieces of legislation in Congress in the United States. One is SOPA - the Stop Online Piracy Act and the other is PIPA - the Protect Intellectal Property Act
Mainstream media have been trying to figure out a way to stop us from sharing (and in some people’s minds, stealing) content for years. This has taken the Napster issue to a level no one ever imagined. If you create content, I think you should be compensated. But it's not as simple as to label us thieves with a sweeping piece of legislation.
Mega sites like Wikipedia and Google created online petitions against SOPA and PIPA and millions signed them. At the moment, the U.S. Congress has chosen to put these decisions on hold. But this is clearly not the end. And it won't remain on American soil so this affects everyone, even those of us who live elsewhere.
Clay Shirky discusses SOPA and PIPA in this TED Talk
Kneale Mann
visual credit: TED | Clay Shirky
Mainstream media have been trying to figure out a way to stop us from sharing (and in some people’s minds, stealing) content for years. This has taken the Napster issue to a level no one ever imagined. If you create content, I think you should be compensated. But it's not as simple as to label us thieves with a sweeping piece of legislation.
Mega sites like Wikipedia and Google created online petitions against SOPA and PIPA and millions signed them. At the moment, the U.S. Congress has chosen to put these decisions on hold. But this is clearly not the end. And it won't remain on American soil so this affects everyone, even those of us who live elsewhere.
Clay Shirky discusses SOPA and PIPA in this TED Talk
Kneale Mann
visual credit: TED | Clay Shirky
December 21, 2011
Life Without Rules

The premise is simple. The social web is a place where there are no rules or guidelines. Anyone with a keyboard and an Internet connection – and there are now over two billion of us – can publish online content.
No, you don’t need to use Blogger, TypePad or WordPress. Comments do not have to be activated. You don’t even have to be on Facebook or Twitter. In fact, you don’t have to read another word of this post. You can just go do whatever you want to do.
The Choice is Yours
You can post content on your company’s website or send emails to anyone you want. It is completely up to you. Google+ will go on with or without you. You don’t need to listen to anyone. It doesn't mean anyone will listen to you but that's okay.
It is rather curious how much online time some people spend trying to tell us the way to do things. This is especially tricky inside a larger organization where the evangelists are screaming (not literally) down the hall for the company to embrace all these cool channels and tools.
People are Listening
Then you have the advocates who are beginning to listen to all this screaming. And somewhere up the ladder you will meet a wallet. This is where the toy may or may not be taken away. These are the people who may or may not agree this activity is valid but will ask very succinctly, why and how long. They want a return on this investment.
Business is not charity. Work is not free. Time is not endless. So in order for ideas, concepts and interactions to accelerate, you may want (not have) to build in some rules – your rules. It is strongly suggested (do what you want) that you create even a rough outline of your company’s digital engagement policy and a set of guidelines for stakeholders to uphold.
Company Rules
After all, you do have schedules and meetings, dress codes and client deliverables to manage. No matter if you are a kitchen table company or running a worldwide enterprise, you have to be accountable to someone. So it stands to reason, your deserted island may need some parameters.
Your rules may not be right for me and mine may not work for you. So instead of telling each other what to do, let's share best practices and see if we can both improve.
Does that sound like a plan?
Kneale Mann
image credit: bikingtoronto | original: july 2011
written by
Unknown
tags:
advocates,
Blogger,
business,
channels,
digital,
enterprise,
evangelists,
guidelines,
internet,
Kneale Mann,
leadership,
policy,
revenue,
social web,
strategy,
tools,
TypePad,
WordPress,
work
October 17, 2011
Let’s Connect and Get to Work
From Cave Walls to Instant Messages
Since the dawn of human existence, we have been working to improve our lives. There are better tools, advanced medical procedures, cleaner water purification, improved supply lines, more advanced urban development and enhanced communication tools.
We live in a time where there are more scientists alive than in any other time in history, combined. There are reports that the world’s population will reach seven billion this week.
The Shrunken Globe
We can send complicated documents across the globe with the press of a thumb. Our ability to share ideas is now instantaneous though some are working on improving that. And we are attempting to digest more content every day than we can ever consume.
So it’s curious when we get stuck with how to reach new customers, find new collaborative partners and share ideas with those who will want to work with us. It has become an embarrassment of riches in a time when patience is scarce.
The Best Social Network
We seem to be able to grow our personal and professional networks on the social web yet the question remains how much human connection is going on. So it is my new mantra to connect on the phone or in person with ten new people every week. If you and I haven't done it yet, let's fix that.
It's time for us to utilize the true power of social media for what they are meant to do - socialize and collaborate for real. Let's stop counting "likes" and Klout scores and get some work done. It's an over used cliche but I believe in you win/I win - not you win/I lose or I win/you lose. This is not about either of us asking for what we're not prepared to reciprocate. Teamwork is required.
So contact me and let’s find a way to utilize all these cool tools to truly connect, compare notes, do some business and help each other. Does that sound like a plan?
Kneale Mann
image credit: youthspeak
Since the dawn of human existence, we have been working to improve our lives. There are better tools, advanced medical procedures, cleaner water purification, improved supply lines, more advanced urban development and enhanced communication tools.
We live in a time where there are more scientists alive than in any other time in history, combined. There are reports that the world’s population will reach seven billion this week.
The Shrunken Globe
We can send complicated documents across the globe with the press of a thumb. Our ability to share ideas is now instantaneous though some are working on improving that. And we are attempting to digest more content every day than we can ever consume.
So it’s curious when we get stuck with how to reach new customers, find new collaborative partners and share ideas with those who will want to work with us. It has become an embarrassment of riches in a time when patience is scarce.
The Best Social Network
We seem to be able to grow our personal and professional networks on the social web yet the question remains how much human connection is going on. So it is my new mantra to connect on the phone or in person with ten new people every week. If you and I haven't done it yet, let's fix that.
It's time for us to utilize the true power of social media for what they are meant to do - socialize and collaborate for real. Let's stop counting "likes" and Klout scores and get some work done. It's an over used cliche but I believe in you win/I win - not you win/I lose or I win/you lose. This is not about either of us asking for what we're not prepared to reciprocate. Teamwork is required.
So contact me and let’s find a way to utilize all these cool tools to truly connect, compare notes, do some business and help each other. Does that sound like a plan?
Kneale Mann
image credit: youthspeak
written by
Unknown
September 1, 2011
27 More Business Ideas
This began as a personal list but thought I’d share here.
• You are your USP
• Do your most dreaded tasks in the morning
• Book think time every single day
• Be crystal clear on what you offer
• Really wanting it, is not a strategy
• The best social network is talking with people
• Build a strong mastermind group
• Opinions are a distraction
• Choose with whom you do business
• Trust is earned not bought
• Stop asking for permission to be successful
• Get out of your own way
• You can't change the past
• Take breaks
• Focus on your business
• Yes you can do it
• Your Klout score is irrelevant
• Playing it safe won’t get you there
• Keep your energy on positive momentum
• Work with the best, period
• Don’t let distractions take you off your game
• Ask for help
• Deliver what you say you will deliver
• Avoid naysayers at all costs
• Collaborate with the best people you can find
• Trust your gut
• This is supposed to be fun
Kneale Mann
image credit: educatorslife
• You are your USP
• Do your most dreaded tasks in the morning
• Book think time every single day
• Be crystal clear on what you offer
• Really wanting it, is not a strategy
• The best social network is talking with people
• Build a strong mastermind group
• Opinions are a distraction
• Choose with whom you do business
• Trust is earned not bought
• Stop asking for permission to be successful
• Get out of your own way
• You can't change the past
• Take breaks
• Focus on your business
• Yes you can do it
• Your Klout score is irrelevant
• Playing it safe won’t get you there
• Keep your energy on positive momentum
• Work with the best, period
• Don’t let distractions take you off your game
• Ask for help
• Deliver what you say you will deliver
• Avoid naysayers at all costs
• Collaborate with the best people you can find
• Trust your gut
• This is supposed to be fun
Kneale Mann
image credit: educatorslife
written by
Unknown
tags:
business,
communication,
distractions,
focus,
internet,
Klout,
Kneale Mann,
marketing,
media,
naysayers,
offer,
plan,
prospecting,
social media,
social network,
strategy,
trust,
Twitter,
USP
July 30, 2011
Make Time for Think Time
The content will never end
Don’t follow rules, follow rules, be on every channel, be selective, watch this video, buy my program, read my blog, see this new thing.We are constantly trying to find ways to filter through the stuff and find what's important. But how do we shut out the noise from out there and inside our own minds?
Take Digital Time Off
The Internet will be here tomorrow. Shut off your computer and your phone. Try it for 24 hours. It's okay, we'll be here when you get back.
Keep Things Simple
I start less and finish more. It’s not easy and it takes daily practice. Squirrel.
Listen to Your Voice
It’s fascinating how much weight we give others' opinions. Take the time to listen to your voice more often. It knows you better than they do.
Find Your Focus
This is like adopting a new exercise regimen. The treadmill in my basement has yet to get me in shape on its own. Weird.
Memes Can Be Dangerous
The human mind is a miraculous machine that can create whatever reality we wish and for some strange reason negative thought can infiltrate faster than positive. Our thoughts are just our thoughts and we can work on turning self-doubt moments into action items.
Give Yourself a Break
Take some time by yourself and list all of your strengths. No one needs to see the list, so be completely honest with yourself.
Step Away. Enjoy the Silence.
Kneale Mann
image credit: wickednox
Original post: Aug 2010

Take Digital Time Off
The Internet will be here tomorrow. Shut off your computer and your phone. Try it for 24 hours. It's okay, we'll be here when you get back.
Keep Things Simple
I start less and finish more. It’s not easy and it takes daily practice. Squirrel.
Listen to Your Voice
It’s fascinating how much weight we give others' opinions. Take the time to listen to your voice more often. It knows you better than they do.
Find Your Focus
This is like adopting a new exercise regimen. The treadmill in my basement has yet to get me in shape on its own. Weird.
Memes Can Be Dangerous
The human mind is a miraculous machine that can create whatever reality we wish and for some strange reason negative thought can infiltrate faster than positive. Our thoughts are just our thoughts and we can work on turning self-doubt moments into action items.
Give Yourself a Break
Take some time by yourself and list all of your strengths. No one needs to see the list, so be completely honest with yourself.
Step Away. Enjoy the Silence.
Kneale Mann
image credit: wickednox
Original post: Aug 2010
July 21, 2011
There Are No Rules
A couple of years ago, I wrote a post entitled Lord of the Flies: The Business Model. Since then, I have recounted my theory on this countless times. It's the story of kids left on a deserted island to fend for themselves. At first, they are celebratory. There are no rules. And then anarchy ensues. We like rules yet we live in a time where some claim they own the rule book.
The premise is simple. The social web is a place where there are no rules or guidelines. Anyone with a keyboard and an Internet connection – and there are now over two billion of us – can publish online content.
No, you don’t need to use Blogger, TypePad or WordPress. Comments do not have to be activated. You don’t even have to be on Facebook or Twitter. In fact, you don’t have to read another word of this post. You can just go do whatever you want to do.
The Choice is Yours
You can post content on your company’s website or send emails to anyone you want. It is completely up to you. Google+ will go on with or without you. You don’t need to listen to anyone. It doesn't mean anyone will listen to you but that's okay.
It is rather curious how much online time some people spend trying to tell us the way to do things. This is especially tricky inside a larger organization where the evangelists are screaming (not literally) down the hall for the company to embrace all these cool channels and tools.
People are Listening
Then you have the advocates who are beginning to listen to all this screaming. And somewhere up the ladder you will meet a wallet. This is where the toy may or may not be taken away. These are the people who may or may not agree this activity is valid but will ask very succinctly, why and how long. They want a return on this investment.
Business is not charity. Work is not free. Time is not endless. So in order for ideas, concepts and interactions to accelerate, you may want (not have) to build in some rules – your rules. It is strongly suggested (do what you want) that you create even a rough outline of your company’s digital engagement policy and a set of guidelines for stakeholders to uphold.
Company Rules
After all, you do have schedules and meetings, dress codes and client deliverables to manage. No matter if you are a kitchen table company or running a worldwide enterprise, you have to be accountable to someone. So it stands to reason, your deserted island may need some parameters.
Your rules may not be right for me and mine may not work for you. So instead of telling each other what to do, let's share best practices and see if we can both improve.
Does that sound like a plan?
Kneale Mann
image credit: loarules

No, you don’t need to use Blogger, TypePad or WordPress. Comments do not have to be activated. You don’t even have to be on Facebook or Twitter. In fact, you don’t have to read another word of this post. You can just go do whatever you want to do.
The Choice is Yours
You can post content on your company’s website or send emails to anyone you want. It is completely up to you. Google+ will go on with or without you. You don’t need to listen to anyone. It doesn't mean anyone will listen to you but that's okay.
It is rather curious how much online time some people spend trying to tell us the way to do things. This is especially tricky inside a larger organization where the evangelists are screaming (not literally) down the hall for the company to embrace all these cool channels and tools.
People are Listening
Then you have the advocates who are beginning to listen to all this screaming. And somewhere up the ladder you will meet a wallet. This is where the toy may or may not be taken away. These are the people who may or may not agree this activity is valid but will ask very succinctly, why and how long. They want a return on this investment.
Business is not charity. Work is not free. Time is not endless. So in order for ideas, concepts and interactions to accelerate, you may want (not have) to build in some rules – your rules. It is strongly suggested (do what you want) that you create even a rough outline of your company’s digital engagement policy and a set of guidelines for stakeholders to uphold.
Company Rules
After all, you do have schedules and meetings, dress codes and client deliverables to manage. No matter if you are a kitchen table company or running a worldwide enterprise, you have to be accountable to someone. So it stands to reason, your deserted island may need some parameters.
Your rules may not be right for me and mine may not work for you. So instead of telling each other what to do, let's share best practices and see if we can both improve.
Does that sound like a plan?
Kneale Mann
image credit: loarules
written by
Unknown
tags:
advocates,
Blogger,
business,
channels,
digital,
enterprise,
evangelists,
guidelines,
internet,
Kneale Mann,
policy,
revenue,
social web,
tools,
TypePad,
WordPress
May 10, 2011
Business Strategy | We Can't Do That
Conform (verb / kənˈfôrm)
Comply with rules, standards, or laws. Behave according to socially acceptable conventions or standards. Be similar in form or type. Agree.
You don’t have to go too far before you hear some mutation of the phrase “we can't do that here”. At first, it almost seems believable but with some thought it's more of an auto-response. It becomes part of the fabric of the organization. No new ideas is often next in line.
One phrase I hear almost daily is; “we don’t need marketing, we need sales" and it reminds me of what a colleague once said to me. He often boasted that "employees are overhead, customers are profit". Yes, dinosaurs walk among us.
Underspend To Success
Sales training is not a simple process and it's not free. The process to master the art of sales usually takes a few years and a lot of expense. If short-cuts are made, a company can be decimated. There are few quicker steps to failure than an inexperienced sales team on the street with a product or service that isn't ready for customers who have never heard of it.
So before you feel compelled to say “we can’t do that”, one suggestion is to put the company on the hoist to expose waste before you make cuts on essential items such as people and letting customers know you exist. Companies often bemoan decreasing results but think they can cut themselves into the black. Or worse, do nothing.
What are your thoughts?
Kneale Mann
Comply with rules, standards, or laws. Behave according to socially acceptable conventions or standards. Be similar in form or type. Agree.
You don’t have to go too far before you hear some mutation of the phrase “we can't do that here”. At first, it almost seems believable but with some thought it's more of an auto-response. It becomes part of the fabric of the organization. No new ideas is often next in line.
One phrase I hear almost daily is; “we don’t need marketing, we need sales" and it reminds me of what a colleague once said to me. He often boasted that "employees are overhead, customers are profit". Yes, dinosaurs walk among us.
Underspend To Success
Sales training is not a simple process and it's not free. The process to master the art of sales usually takes a few years and a lot of expense. If short-cuts are made, a company can be decimated. There are few quicker steps to failure than an inexperienced sales team on the street with a product or service that isn't ready for customers who have never heard of it.
So before you feel compelled to say “we can’t do that”, one suggestion is to put the company on the hoist to expose waste before you make cuts on essential items such as people and letting customers know you exist. Companies often bemoan decreasing results but think they can cut themselves into the black. Or worse, do nothing.
What are your thoughts?
Kneale Mann
written by
Unknown
tags:
advertising,
budget,
business,
internet,
investment,
Kneale Mann,
marketing,
money,
not-for-profit,
online,
organization,
revenue,
sales,
social media,
strategy,
teamwork,
web,
YouIntegrate
May 3, 2011
All Search Results May Not Be Created Equal
Let's imagine you need a plumber and you don’t have one. You can call some of you friends, send out a tweet, maybe a print directory although doubtful or go to a search engine. Most of us think the results are a list of what we're looking for mixed with the work of savvy web designers who have mastered search engine optimization.
The keywords your customers search for may not be the ones you think they use as evidenced in the fact that Google gets thousands of search inquires every day they've never before received. And that list of plumbers in your search results may tied to your behavior more than you realize.
Search is a multi-billion industry where companies like Google, Microsoft and Yahoo make bags of money. Eli Pariser has some concerns about the world of search and
the social web. He explains in this TEDTalk. [video]
Kneale Mann
visual credit: TED
The keywords your customers search for may not be the ones you think they use as evidenced in the fact that Google gets thousands of search inquires every day they've never before received. And that list of plumbers in your search results may tied to your behavior more than you realize.
Search is a multi-billion industry where companies like Google, Microsoft and Yahoo make bags of money. Eli Pariser has some concerns about the world of search and
the social web. He explains in this TEDTalk. [video]
Kneale Mann
visual credit: TED
written by
Unknown
tags:
algorithm,
Bing,
business,
Eli Pariser,
Facebook,
filter bubbles,
Google,
information,
internet,
Kneale Mann,
marketing,
results,
search,
social media,
TED,
Twitter,
web,
Yahoo,
you
April 8, 2011
Will All This Webby Stuff Work?

The job starts Monday. New city, new gig, new apartment and nerves are sparring with excitement. It’s what you have been working toward during all those long hours, weekends and late nights. The money is good, the benefits and vacation time is cool, the company seems solid and now there’s only one concern. You hope it will work.
The team at the agency promised the campaign is going to nail the perfect customer. The target of men 18-25 will eat this up. The focus groups loved it and the cross media approach was the way to go. But you can hear that voice deep down pondering just one question. You worry if it will work.
Smart People Converge
There are two excellent events going on this month. One right now is Social2011 in Boston and next week it’s SOBCon in Chicago. It is inspiring to see how the discussion has advanced. Fifteen to twenty ears ago, those of us utilizing the Internet on a regular basis were looked at as weird geek people who needed to get some fresh air.
Now the discussion is with business people conceptualizing the digital future. It’s nothing short of amazing yet there continues to be one issue tugging at the consciousness of many people. Will it work.
Now is the Time
Perhaps we need to listen, collaborate, experiment, have fun, take chances, make mistakes and understand there is not just one way to navigate all this web stuff. Maybe with some time your company can gain some traction through commitment to the channels. And the effort will subside the desire for instant wins. It might just work.
Do you hope it will work or do you work at it every day?
Kneale Mann
image credit: tiltedpixel
written by
Unknown
tags:
business,
clients,
collaboration,
communication,
hope,
ideas,
internet,
Kneale Mann,
marketing,
prospects,
Radian6,
SobCon,
social media,
social web,
social2011,
strategy,
time,
work,
YouIntegrate
February 13, 2011
The Web: It’s Amazing and We’re Not Amazed
Humans are inherently curious. This doesn't mean you have to be a PhD candidate in biophysics to be interested in finding answers. Our curiosity brings ideas which can often turn into bigger ones if we allow them to flourish.
The earliest ideas for a computer network intended to allow general communications among computer users was formulated by a dude named Joseph Licklider who was a computer scientist. He had this idea in the early 1960s he called it the “Intergalactic Computer Network”.
By the late 1960s, the U.S. Department of Defense hired Licklider to lead the Behavioural Science Command and Control initiative at the Advanced Research Projects Agency or Arpa. He convinced some influential people on the project that his idea of building a network of connected computer had some merit. That was the creation of the Advanced Research Projects Agency Network or the Arpanet.
The Arpanet becomes the Internet
Now we can click here, tweet there and spend far too much time complaining that it’s just not this enough or that enough. As Louis CK says, everything is awesome and nobody’s happy. We are tripping over technological breakthroughs every day and we still complain. I loaded a software upgrade yesterday and was complaining how slow it was within about two minutes. Case rested.
What now seems like a lifetime ago, back in 2007, Wired co-founder Kevin Kelly did a review of the first 5,000 days of the Internet as we know it. So add another 1,000 or so since then and see if our predictions can possibly keep up with advancements and reality. Feel free to make some predictions and we’ll see if you’re right in another couple thousand days.
knealemann
visual credit: TED
Other TEDTalks by Kevin Kelly.
Also published on Social Media Today
The earliest ideas for a computer network intended to allow general communications among computer users was formulated by a dude named Joseph Licklider who was a computer scientist. He had this idea in the early 1960s he called it the “Intergalactic Computer Network”.
By the late 1960s, the U.S. Department of Defense hired Licklider to lead the Behavioural Science Command and Control initiative at the Advanced Research Projects Agency or Arpa. He convinced some influential people on the project that his idea of building a network of connected computer had some merit. That was the creation of the Advanced Research Projects Agency Network or the Arpanet.
The Arpanet becomes the Internet
Now we can click here, tweet there and spend far too much time complaining that it’s just not this enough or that enough. As Louis CK says, everything is awesome and nobody’s happy. We are tripping over technological breakthroughs every day and we still complain. I loaded a software upgrade yesterday and was complaining how slow it was within about two minutes. Case rested.
What now seems like a lifetime ago, back in 2007, Wired co-founder Kevin Kelly did a review of the first 5,000 days of the Internet as we know it. So add another 1,000 or so since then and see if our predictions can possibly keep up with advancements and reality. Feel free to make some predictions and we’ll see if you’re right in another couple thousand days.
knealemann
visual credit: TED
Other TEDTalks by Kevin Kelly.
Also published on Social Media Today
written by
Unknown