The Stories We Tell Ourselves

We love stories. They give our lives perspective. They help give context to concepts we share. If we can present a new idea that resonates with the audience, it holds more credibility. But if I share an idea with you, you don’t just digest what I'm saying; your beliefs, perceptions, and point of view come into play. Your experience and bias is always part of the equation. 

The same happens with team culture. If you work in an environment that encourages sales at all costs but you prefer building relationships first, your time will be challenged. Those who measure success solely by financial gain may tell you to just make more calls because their perspective is relationships are a numbers game. 

 It’s the way we do it around here 

 If your leadership style is to give a good portion of your time to help the development of your people to in turn grow the bottom line; someone who tells you the best way to motivate people is through fear, will be a recipe for conflict. The stories we tell ourselves are powerful. They feed our narrative, perspective, and beliefs. They can become our truth regardless of reality or facts. 

And it gets even trickier when you have culture comprised of people from different demographics, psychographics, or points of view. This is not to suggest teams succeed when everyone thinks the same way - just the opposite - but if we become rigid, we can close ourselves off from even better ideas. 

Turning the camera around 

If you have a belief embedded deep inside you, it will require enormous energy for me to first convince you another stance and then share my view. 

Multiple that dynamic by hundreds or thousands in an organization and you can quickly see how the power of story can morph into complication. But if we accept our differing points of view, we both win. 

 The stories we tell ourselves can also get in our way.

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Perspective

We love stories. They give our lives perspective. They help give context to concepts we share. If we can present a new idea that resonates with the audience, it holds more credibility. But if I share an idea with you, you don’t just digest what I'm saying; your beliefs, perceptions, and point of view come into play. Your experience and bias is always part of the equation. 

The same happens with team culture. If you work in an environment that encourages sales at all costs but you prefer building relationships first, your time will be challenged. Those who measure success solely by financial gain may tell you to just make more calls because their perspective is relationships are a numbers game. 

 It’s the way we do it around here 

 If your leadership style is to give a good portion of your time to help the development of your people to in turn grow the bottom line; someone who tells you the best way to motivate people is through fear, will be a recipe for conflict. The stories we tell ourselves are powerful. They feed our narrative, perspective, and beliefs. They can become our truth regardless of reality or facts. 

And it gets even trickier when you have culture comprised of people from different demographics, psychographics, or points of view. This is not to suggest teams succeed when everyone thinks the same way - just the opposite - but if we become rigid, we can close ourselves off from even better ideas. 

Turning the camera around 

If you have a belief embedded deep inside you, it will require enormous energy for me to first convince you another stance and then share my view. 

Multiple that dynamic by hundreds or thousands in an organization and you can quickly see how the power of story can morph into complication. But if we accept our differing points of view, we both win. 

 The stories we tell ourselves can also get in our way.

__________________________________________________________________

The Stories We Tell Ourselves

Stories give our lives perspective. They offer context to concepts we share. If we present a new idea that resonates with the audience, it holds more credibility. If I share an idea with you, you don’t just digest what I'm saying; your beliefs, perceptions, and point of view come into play. Your experience and bias is always part of the equation.

The same happens with team culture. If you work in an environment that encourages sales at all costs but you prefer building relationships first, your time will be challenged. Those who measure success solely by financial gain may tell you to just make more calls because their perspective is relationships are a numbers game.

That's not how we do it here

If your leadership style is to give a good portion of your time to help the development of your people to in turn grow the bottom line; someone who tells you the best way to motivate people is through fear, will be a recipe for conflict.

The stories we tell ourselves are powerful. They feed our narrative, perspective, and beliefs. They can become our truth regardless of reality or facts. It gets trickier when you have culture comprised of different demographics, psychographics, or points of view. 

What's your opinion?

This is not to suggest teams succeed when everyone thinks the same way - just the opposite - but if we become rigid, we can close ourselves off from even better ideas.

If you have a belief embedded deep inside you, it will require enormous energy for me to first convince you another stance and then share my view. Multiple that dynamic by hundreds or even thousands in an organization and you can quickly see how the power of story can morph into complication. The dangerous part is this bias can hide inside what some may mistake as company culture. 

If we consider our differing points of view, we both might win.

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Two Grand

Imagine working where ideas are shared and appreciated, each and every person in the organization is valued, and progress is measured not by empty promises and well crafted corporate speak but by the accomplishments of everyone involved. For real!

When you have a roomful of opinions all fighting for a voice in a decision making process, the result is often a lot of indecision. Each of us is entitled to our thesis but this is where the water gets murky. But if you can take time to entertain new ideas then move them forward with a clear plan and data to in turn shape the idea into something tangible while including input from all involved. You will see stronger ideas for your business and a much more engaged team.

Uncharted Territory

This approach makes some people nervous because the process may seem laborious and could perhaps slow down results when you just want things done. It takes some time to get used to finding room for many voices and opinions while remaining on track.

If it's new to your team, the process won't be perfect, nothing is, but fresh thinking doesn't survive in status quo so it is worth the effort. Let someone on the team facilitate the first few times - not the highest ranking member of the team - and take it slow. Keep things factual and don't make it personal. Your business will be a more collaborative atmosphere where employees can offer opinions and ideas are considered.

People and Profits

When we meet with a business leader who wants to improve the bottom line, it's usually much more than a revenue issue and it often begins with internal customer service. The relationships you build and nurture inside your business can represent 90% of your bottom line yet far too many companies view it as unimportant.

We work an average of 2,000 hours each year and that number is growing. Collaboration and communication remain critical building blocks for any leader who desires success. But you and I just talking about it won't make it happen.

Let's go!
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Texting Help

The topic of texting is a hot one because it's costing lives as we check our mobile device while we’re mobile. It’s right there, we’re at a stoplight, and it takes a second to check for new messages. That’s bad, right? But what if we look at the technology from a different perspective? How can texting actually help us? I will add that I'm a fan of voice-activated talk-to-text when you really need to connect with someone.

Nancy Lublin shows how teens want to help but often use their mobile devices to reach out. As you watch her talk, imagine how we could harness this for people of all ages.


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Widening the Lens

We love stories. They give our lives perspective. They help give context to concepts we share. If we can present a new idea that resonates with the audience, it holds more credibility. But if I share an idea with you, you don’t just digest what I'm saying; your beliefs, perceptions, and point of view come into play. Your experience and bias is always part of the equation.

The same happens with team culture. If you work in an environment that encourages sales at all costs but you prefer building relationships first, your time will be challenged. Those who measure success solely by financial gain may tell you to just make more calls because their perspective is relationships are a numbers game.

It’s the way we do it around here

If your leadership style is to give a good portion of your time to help the development of your people to in turn grow the bottom line; someone who tells you the best way to motivate people is through fear, will be a recipe for conflict.

The stories we tell ourselves are powerful. They feed our narrative, perspective, and beliefs. They can become our truth regardless of reality or facts. And it gets even trickier when you have culture comprised of people from different demographics, psychographics, or points of view. This is not to suggest teams succeed when everyone thinks the same way - just the opposite - but if we become rigid, we can close ourselves off from even better ideas.

Turning the camera around

If you have a belief embedded deep inside you, it will require enormous energy for me to first convince you another stance and then share my view. Multiple that dynamic by hundreds or thousands in an organization and you can quickly see how the power of story can morph into complication. But if we accept our differing points of view, we both win.

The stories we tell ourselves can also get in our way.
__________________________________________________________________

Where It All Starts

We know ideas are the beginning of everything. The keyboard I'm using to write this started with an idea; the laptop I'm using started with an idea; this website started with an idea; the internet started with an idea; you and I deciding to connect though we may not know each other started with an idea.

But what do we do with a hunch?

It's not an idea yet; it's just a feeling or a nudge. It's a pause or a quick wave of inspiration we can't even form into an idea yet. Stephen Johnson explains how ideas are born and executed.


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The Importance of People

I once worked for a "boss" who felt compelled to remind people his title and raised his voice every time he didn't get his way like a five year old who can't have ice cream. Perhaps you've met this guy.

A lot is said about the power of human connection but we need to mean it and dig deep on it and live it and embrace it for real. No stakeholder will believe a well-crafted mission statement that says people are important if it’s not proven through action. You can’t pretend to care simply to get someone to do their job. Yelling guy did't care about us.

The human network

If you have kids, you have experienced a time when they defied you, acted up against your direction or disobeyed you. Discipline can be a justified response but what is the real issue going on? In the enterprise, if an employee has a temper tantrum, they are often reprimanded and sometimes dismissed. It’s not tolerated. But why is it endured when "the boss" flips out?

Your team does not want a boss. They don’t want to fear you. They don’t want to walk on egg shells around you. They need you to lead and help them grow. People will mess up, because they are people just like you. Your team will make mistakes, just like you. Your company will have challenges, just like you.Your job title might be on the org chart and your email signature.

If you feel compelled to remind your team, you've lost the room.
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No Texting and Driving

The topic of texting is a hot one because it's costing lives as we check our mobile device while we’re mobile. It’s right there, we’re at a stoplight, and it takes a second to check for new messages. That’s bad, right? But what if we look at the technology from a different perspective? How can texting actually help us?

Nancy Lublin shows how teens want to help but often use their mobile devices to reach out. As you watch her talk, imagine how we could harness this for people of all ages.


__________________________________________________________________

Ready, Set, Go...

Have you ever been in a situation where you have to tackle a new task or refine an idea or meet a deadline but been unsure where to begin? That’s obviously rhetorical because we all have but the trick is how we successfully get out of that first key step to move forward.

It’s often been said leadership is about results but those results have to begin with an idea that must be advanced and refined before we can deliver it. But how much think time do we allow in our day to even get any of done? Our biggest hurdle is often us and in our inability to get started.

Here are some ideas to get us moving forward.

The difference between perseverance and obstinacy is that one comes from a strong will, and the other from a strong won't.
Henry Ward Beecher

There are only two mistakes one can make along the road to truth;
not going all the way, and not starting.
Buddha

Perseverance is not a long race; it is many short races one after another.
Walter Elliott

Now is the operative word. Everything you put in your way is just a method of putting off the hour when you could actually be doing your dream.
Barbara Sher

The beginning is the most important part of the work.
Plato

Nobody can go back and start a new beginning, but anyone can start today
and make a new ending.
Maria Robinson

The idea that wins is the one with the most fearless heretic behind it.
Seth Godin

The best time to plant a tree was 20 years ago. The second best time is now.
Chinese Proverb

The starting point of all achievement is desire.
Napoleon Hill

I haven't failed. I've found 10,000 ways that don't work.
Thomas Edison

Even though the future seems far away, it is actually beginning right now.
Mattie Stepanek

How wonderful it is that nobody need wait a single moment
before starting to improve the world.
Anne Frank

Let's start!
__________________________________________________________________

2,000 Hours

Imagine working where ideas are shared and appreciated, each and every person in the organization is valued, and progress is measured not by empty promises and well crafted corporate speak but by the accomplishments of everyone involved. For real!

When you have a roomful of opinions all fighting for a voice in a decision making process, the result is often a lot of indecision. Each of us is entitled to our thesis but this is where the water gets murky. But if you can take time to entertain new ideas then move them forward with a clear plan and data to in turn shape the idea into something tangible while including input from all involved. You will see stronger ideas for your business and a much more engaged team.

Uncharted Territory

This approach makes some people nervous because the process may seem laborious and could perhaps slow down results when you just want things done. It takes some time to get used to finding room for many voices and opinions while remaining on track.

If it's new to your team, the process won't be perfect, nothing is, but fresh thinking doesn't survive in status quo so it is worth the effort. Let someone on the team facilitate the first few times - not the highest ranking member of the team - and take it slow. Keep things factual and don't make it personal. Your business will be a more collaborative atmosphere where employees can offer opinions and ideas are considered.

People and Profits

When we meet with a business leader who wants to improve the bottom line, it's usually much more than a revenue issue and it often begins with internal customer service. The relationships you build and nurture inside your business can represent 90% of your bottom line yet far too many companies view it as unimportant.

We work an average of 2,000 hours each year and that number is growing. Collaboration and communication remain critical building blocks for any leader who desires success. But you and I just talking about it won't make it happen.

Let's get to work!
__________________________________________________________________

Losing the Status Quo

Imagine working where ideas are shared and appreciated, each and every person in the organization is valued, and progress is measured not by empty promises and well crafted corporate speak but by the accomplishments of everyone involved. For real!

When you have a roomful of opinions all fighting for a voice in a decision making process, the result is often a lot of indecision. Each of us is entitled to our thesis but this is where the water gets murky. But if you can take time to entertain new ideas then move them forward with a clear plan and data to in turn shape the idea into something tangible while including input from all involved. You will see stronger ideas for your business and a much more engaged team.

Uncharted Territory

This approach makes some people nervous because the process may seem laborious and could perhaps slow down results when you just want things done. It takes some time to get used to finding room for many voices and opinions while remaining on track.

If it's new to your team, the process won't be perfect, nothing is, but fresh thinking doesn't survive in status quo so it is worth the effort. Let someone on the team facilitate the first few times - not the highest ranking member of the team - and take it slow. Keep things factual and don't make it personal. Your business will be a more collaborative atmosphere where employees can offer opinions and ideas are considered.

People + Priority = Profit

When we meet with a business leader who wants to improve the bottom line, it's usually much more than a revenue issue and it often begins with internal customer service. The relationships you build and nurture inside your business can represent 90% of your bottom line yet far too many companies view it as unimportant.

We work an average of 1,800 hours each year and that number is growing. Collaboration and communication remain critical building blocks for any leader who desires success. But you and I just talking about it won't make it happen.

Let's get to work!
__________________________________________________________________

What's Your Story?

We love stories. They give our lives perspective. They help give context to concepts we share. If we can present a new idea that resonates with the audience, it holds more credibility. But if I share an idea with you, you don’t just digest what I'm saying; your beliefs, perceptions, and point of view come into play. Your experience and bias is always part of the equation.

The same happens with team culture. If you work in an environment that encourages sales at all costs but you prefer building relationships first, your time will be challenged. Those who measure success solely by financial gain may tell you to just make more calls because their perspective is relationships are a numbers game.

It’s the way we do it around here

If your leadership style is to give a good portion of your time to help the development of your people to in turn grow the bottom line; someone who tells you the best way to motivate people is through fear, will be a recipe for conflict.

The stories we tell ourselves are powerful. They feed our narrative, perspective, and beliefs. They can become our truth regardless of reality or facts. And it gets even trickier when you have culture comprised of people from different points of view, demographics, or psychographics. This is not to suggest teams succeed when everyone thinks the same way - just the opposite - but if we become rigid, we can close ourselves off from even better ideas.

The stories we embrace can also get in our way.
__________________________________________________________________

Non-Verbal Clues

We know ideas are the beginning of everything. The keyboard I'm using to write this started with an idea; the laptop I'm using started with an idea; this website started with an idea; the internet started with an idea; you and I deciding to connect though we don't know each other started with an idea.

But what do we do with a hunch? It's not an idea yet; it's just a feeling or a nudge. It's a pause or a quick wave of inspiration we can't even form into an idea yet.

Stephen Johnson explains how ideas are born and executed.


__________________________________________________________________

People Are Human Too

Leadership is the small things wrapped up in the big things. Leaders often manage the chaos so new ideas can be allowed to grow even when they may not seem like good ones at first. And thanking employees for their ideas and work is critical.

Employees get paid, they show up every day, they have bills to pay. If that’s all that’s going on, then you’re managing a transaction. If you can engage and encourage, you build a company. If you embrace the fact employees have lives too but want to bring their lives to work so they can bring their work to life, you create the seeds of a collaborative culture.

More Than a Paycheck

We work a lot throughout our lifetime and many companies are now expecting you to answer email on your smartphone on Sunday afternoons, in the evenings, give up family time, and sacrifice your space to give more to them. Balance isn’t just a handy word to use, it’s important to put into practice. And it begins when leaders consistently recognize employees' efforts with action.

You may think this is only possible in larger companies or specific sectors. Well, I’ve been fortunate to work with Fortune 50 organizations, large companies, medium to small businesses, and start-ups in a myriad industries. It can work in all of them.

Say thank you often.
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Investing Unwisely

You don’t have to go too far before you hear some mutation of the phrase “we can't do that here”. At first, it almost seems believable but with some thought it's more of an auto-response. No new ideas is often next in line.

It reminds me of what a colleague once said to me. He often boasted that "employees are overhead, customers are profit". Yes, dinosaurs do walk among us.

But before you feel compelled to say “we can’t do that”, one suggestion is to put the company on the hoist to expose waste before you make cuts on essential items such as the people who work there. Companies often bemoan decreasing results but think they can cut themselves into the black.

Or worse, do nothing.
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Where Do I Start?

Have you ever been in a situation where you have to tackle a new task or refine an idea or meet a deadline but been unsure where to begin? That’s obviously rhetorical because we all have but the trick is how we successfully get out of that first key step to move forward.

It’s often been said leadership is about results but those results have to begin with an idea that must be advanced and refined before we can deliver it. But how much think time do we allow in our day to even get any of done? Our biggest hurdle is often us and in our inability to get started.

Here are some ideas to get us moving forward.

The difference between perseverance and obstinacy is that one comes from a strong will, and the other from a strong won't.
Henry Ward Beecher

There are only two mistakes one can make along the road to truth;
not going all the way, and not starting.
Buddha

Perseverance is not a long race; it is many short races one after another.
Walter Elliott

Now is the operative word. Everything you put in your way is just a method of putting off the hour when you could actually be doing your dream.
Barbara Sher

The beginning is the most important part of the work.
Plato

Nobody can go back and start a new beginning, but anyone can start today
and make a new ending.
Maria Robinson

The idea that wins is the one with the most fearless heretic behind it.
Seth Godin

The best time to plant a tree was 20 years ago. The second best time is now.
Chinese Proverb

The starting point of all achievement is desire.
Napoleon Hill

I haven't failed. I've found 10,000 ways that don't work.
Thomas Edison

Even though the future seems far away, it is actually beginning right now.
Mattie Stepanek

How wonderful it is that nobody need wait a single moment
before starting to improve the world.
Anne Frank

Let's start!
__________________________________________________________________

Bossy Bosserton

As our days are filled by commiserating about that stuff that may be missing from our work, we must look at the top. If you work long enough, you will eventually be given more responsibility and perhaps other people who will look to you for direction.

I once worked for a "boss" who felt compelled to raise his voice in every meeting like the alpha male pounding his chest to remind the minions who’s in charge. He also had skin thinner than phyllo pastry, so you didn't dare challenge him or he would get offended or upset or throw a tantrum. Perhaps you've met that guy.

Organizational attrition is rarely documented if one or two people leave every couple of months but over the course of a decade, how much of your team has been replaced? Do you think it could be linked to weak leadership?

The human network is more vital than ever before. Your team does not want to fear you. They don’t want to walk on egg shells around you. They don’t want to hate their jobs. They want to respect you.

Help your team; they don't want a boss.
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You Have Great Ones Everyday

We have them every day; often several times each day. We're faced with a problem, one pops to mind. They are plentiful and everywhere. We are doing something innocuous, and one breaks our consciousness. But what do we do with them?

This video is a few years old and just as valid as the day it was produced. Stephen Johnson discusses how ideas are born, incubated, and ultimately acted upon. He studies how we think about ideas and then actually execute them.

What will you do with your next idea?


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Do As You're Told!

I once worked for a "boss" who felt compelled to remind people his title and raised his voice every time he didn't get his way like a five year old who can't have ice cream. Perhaps you've met this guy.

A lot is written and said about the power of human connection but we need to mean it and dig deep on it and live it and embrace it for real. No stakeholder will believe a well-crafted mission statement that says people are important if it’s not proven through action. You can’t pretend to care simply to get someone to do their job. Yelling guy did't care about us.

The human network is more vital than ever before. 

If you have kids, you have experienced a time when they defied you, acted up against your direction or disobeyed you. Discipline can be a justified response but what is the real issue going on? In the enterprise, if an employee has a temper tantrum, they are often reprimanded and sometimes dismissed. It’s not tolerated. But why is it endured when "the boss" flips out?

Your team does not want a boss. They don’t want to fear you. They don’t want to walk on egg shells around you. They need you to lead and help them grow. People will mess up, because they are people just like you. Your team will make mistakes, just like you. Your company will have challenges, just like you.

Your job title might be on the org chart and your email signature but if you feel compelled to remind your team what it is,,,

You've lost the room.
__________________________________________________________________