Imagine working where ideas are shared and appreciated, each and every person in the organization is valued, and progress is measured not by empty promises and well crafted corporate speak but by the accomplishments of everyone involved. For real!
When you have a roomful of opinions all fighting for a voice in a decision making process, the result is often a lot of indecision. Each of us is entitled to our thesis but this is where the water gets murky. But if you can take time to entertain new ideas then move them forward with a clear plan and data to in turn shape the idea into something tangible while including input from all involved. You will see stronger ideas for your business and a much more engaged team.
Uncharted Territory
This approach makes some people nervous because the process may seem laborious and could perhaps slow down results when you just want things done. It takes some time to get used to finding room for many voices and opinions while remaining on track.
If it's new to your team, the process won't be perfect, nothing is, but fresh thinking doesn't survive in status quo so it is worth the effort. Let someone on the team facilitate the first few times - not the highest ranking member of the team - and take it slow. Keep things factual and don't make it personal. Your business will be a more collaborative atmosphere where employees can offer opinions and ideas are considered.
People and Profits
When we meet with a business leader who wants to improve the bottom line, it's usually much more than a revenue issue and it often begins with internal customer service. The relationships you build and nurture inside your business can represent 90% of your bottom line yet far too many companies view it as unimportant.
We work an average of 2,000 hours each year and that number is growing. Collaboration and communication remain critical building blocks for any leader who desires success. But you and I just talking about it won't make it happen.
Let's go!
__________________________________________________________________
Showing posts with label solutions. Show all posts
Showing posts with label solutions. Show all posts
August 7, 2019
April 3, 2019
Walk Away and Ask for Help
Have you ever felt yourself shut down and think no solution seemed plausible? There never seems to be enough time, money, resources, people, sunlight, matching socks, peace and quiet, food, good shows on TV, shelter, budget, gas in the tank. Though new socks every morning would be sweet!
At times, we put ourselves into a corner and begin to read the new reality as our only choice. "We have no budget for that" replaces "is this a good idea?"
Maybe it's time to replace no’s with some how’s.
__________________________________________________________________
At times, we put ourselves into a corner and begin to read the new reality as our only choice. "We have no budget for that" replaces "is this a good idea?"
Maybe it's time to replace no’s with some how’s.
__________________________________________________________________
January 29, 2019
Imagine and Dream
Money and time have been the hurdles to pushing through that big idea you've had for far too long. Imagine for a moment both evaporate and you are free to act.
Every time you want to say "not", imagine for a moment you change it to "why not".
The dream was long given up on because there was no way you would be able to pull it off. People like you don't follow their dreams, you're responsible and practical. That stuff happens to other people. Imagine for a moment the story you've been telling yourself for years simply because it was easier than trying. And you take the first step.
You take one item from your wish list and put it on your action list. Imagine for a moment you take one item on your action list and get it done.
Just a thought.
__________________________________________________________________
Every time you want to say "not", imagine for a moment you change it to "why not".
The dream was long given up on because there was no way you would be able to pull it off. People like you don't follow their dreams, you're responsible and practical. That stuff happens to other people. Imagine for a moment the story you've been telling yourself for years simply because it was easier than trying. And you take the first step.
You take one item from your wish list and put it on your action list. Imagine for a moment you take one item on your action list and get it done.
Just a thought.
__________________________________________________________________
April 21, 2018
2,000 Hours
Imagine working where ideas are shared and appreciated, each and every person in the organization is valued, and progress is measured not by empty promises and well crafted corporate speak but by the accomplishments of everyone involved. For real!
When you have a roomful of opinions all fighting for a voice in a decision making process, the result is often a lot of indecision. Each of us is entitled to our thesis but this is where the water gets murky. But if you can take time to entertain new ideas then move them forward with a clear plan and data to in turn shape the idea into something tangible while including input from all involved. You will see stronger ideas for your business and a much more engaged team.
Uncharted Territory
This approach makes some people nervous because the process may seem laborious and could perhaps slow down results when you just want things done. It takes some time to get used to finding room for many voices and opinions while remaining on track.
If it's new to your team, the process won't be perfect, nothing is, but fresh thinking doesn't survive in status quo so it is worth the effort. Let someone on the team facilitate the first few times - not the highest ranking member of the team - and take it slow. Keep things factual and don't make it personal. Your business will be a more collaborative atmosphere where employees can offer opinions and ideas are considered.
People and Profits
When we meet with a business leader who wants to improve the bottom line, it's usually much more than a revenue issue and it often begins with internal customer service. The relationships you build and nurture inside your business can represent 90% of your bottom line yet far too many companies view it as unimportant.
We work an average of 2,000 hours each year and that number is growing. Collaboration and communication remain critical building blocks for any leader who desires success. But you and I just talking about it won't make it happen.
Let's get to work!
__________________________________________________________________
When you have a roomful of opinions all fighting for a voice in a decision making process, the result is often a lot of indecision. Each of us is entitled to our thesis but this is where the water gets murky. But if you can take time to entertain new ideas then move them forward with a clear plan and data to in turn shape the idea into something tangible while including input from all involved. You will see stronger ideas for your business and a much more engaged team.
Uncharted Territory
This approach makes some people nervous because the process may seem laborious and could perhaps slow down results when you just want things done. It takes some time to get used to finding room for many voices and opinions while remaining on track.
If it's new to your team, the process won't be perfect, nothing is, but fresh thinking doesn't survive in status quo so it is worth the effort. Let someone on the team facilitate the first few times - not the highest ranking member of the team - and take it slow. Keep things factual and don't make it personal. Your business will be a more collaborative atmosphere where employees can offer opinions and ideas are considered.
People and Profits
When we meet with a business leader who wants to improve the bottom line, it's usually much more than a revenue issue and it often begins with internal customer service. The relationships you build and nurture inside your business can represent 90% of your bottom line yet far too many companies view it as unimportant.
We work an average of 2,000 hours each year and that number is growing. Collaboration and communication remain critical building blocks for any leader who desires success. But you and I just talking about it won't make it happen.
Let's get to work!
__________________________________________________________________
February 28, 2018
Is it All About Sales?
Over the years, I have heard versions of the same story from business owners, colleagues, clients, and friends. It’s sometimes a defensive remark, other times a plea for help, and often an automatic response to just about any question about their business. It's understandable because we are all impatient.
"We don’t need good people, we need revenue!"
Whether you're involved in a start-up or a global Fortune 100 enterprise, revenue health is important. No one expects companies to run at a loss but if people aren't important, poor morale and a shrinking bottom line will result.
"We don’t need culture, we need cash!"
Culture is not about high priced chairs and fresh pastries in the lunch room; it’s about open collaboration and clear leadership from everyone in the company. Simply yelling at sales people to make more calls won’t get it done.
"We don’t need leadership, we need sales!"
Engaging the team and involving them with decisions will help them understand what’s at stake. In the quest to make more money, companies need to remember the importance of their single most precious resource.
"We don’t need collaboration, we need profits!"
There are countless data outlining the chasm that exists between the terms “manager” and “leader” and you need the latter. Vision and focus are required and it takes leadership to get great work accomplished.
"We don’t need strategy, we need income!"
Customer service is critical but must begin inside the company. Yes we are all in sales but if you claim your company a "sales organization", it will seep into the culture and you won't have much more than a sales department.
Without strong leadership, a healthy culture, and cooperative collaboration, the chase for revenue remains long and painful.
__________________________________________________________________
"We don’t need good people, we need revenue!"
Whether you're involved in a start-up or a global Fortune 100 enterprise, revenue health is important. No one expects companies to run at a loss but if people aren't important, poor morale and a shrinking bottom line will result.
"We don’t need culture, we need cash!"
Culture is not about high priced chairs and fresh pastries in the lunch room; it’s about open collaboration and clear leadership from everyone in the company. Simply yelling at sales people to make more calls won’t get it done.
"We don’t need leadership, we need sales!"
Engaging the team and involving them with decisions will help them understand what’s at stake. In the quest to make more money, companies need to remember the importance of their single most precious resource.
"We don’t need collaboration, we need profits!"
There are countless data outlining the chasm that exists between the terms “manager” and “leader” and you need the latter. Vision and focus are required and it takes leadership to get great work accomplished.
"We don’t need strategy, we need income!"
Customer service is critical but must begin inside the company. Yes we are all in sales but if you claim your company a "sales organization", it will seep into the culture and you won't have much more than a sales department.
Without strong leadership, a healthy culture, and cooperative collaboration, the chase for revenue remains long and painful.
__________________________________________________________________
December 28, 2017
Losing the Status Quo
Imagine working where ideas are shared and appreciated, each and every person in the organization is valued, and progress is measured not by empty promises and well crafted corporate speak but by the accomplishments of everyone involved. For real!
When you have a roomful of opinions all fighting for a voice in a decision making process, the result is often a lot of indecision. Each of us is entitled to our thesis but this is where the water gets murky. But if you can take time to entertain new ideas then move them forward with a clear plan and data to in turn shape the idea into something tangible while including input from all involved. You will see stronger ideas for your business and a much more engaged team.
Uncharted Territory
This approach makes some people nervous because the process may seem laborious and could perhaps slow down results when you just want things done. It takes some time to get used to finding room for many voices and opinions while remaining on track.
If it's new to your team, the process won't be perfect, nothing is, but fresh thinking doesn't survive in status quo so it is worth the effort. Let someone on the team facilitate the first few times - not the highest ranking member of the team - and take it slow. Keep things factual and don't make it personal. Your business will be a more collaborative atmosphere where employees can offer opinions and ideas are considered.
People + Priority = Profit
When we meet with a business leader who wants to improve the bottom line, it's usually much more than a revenue issue and it often begins with internal customer service. The relationships you build and nurture inside your business can represent 90% of your bottom line yet far too many companies view it as unimportant.
We work an average of 1,800 hours each year and that number is growing. Collaboration and communication remain critical building blocks for any leader who desires success. But you and I just talking about it won't make it happen.
Let's get to work!
__________________________________________________________________
When you have a roomful of opinions all fighting for a voice in a decision making process, the result is often a lot of indecision. Each of us is entitled to our thesis but this is where the water gets murky. But if you can take time to entertain new ideas then move them forward with a clear plan and data to in turn shape the idea into something tangible while including input from all involved. You will see stronger ideas for your business and a much more engaged team.
Uncharted Territory
This approach makes some people nervous because the process may seem laborious and could perhaps slow down results when you just want things done. It takes some time to get used to finding room for many voices and opinions while remaining on track.
If it's new to your team, the process won't be perfect, nothing is, but fresh thinking doesn't survive in status quo so it is worth the effort. Let someone on the team facilitate the first few times - not the highest ranking member of the team - and take it slow. Keep things factual and don't make it personal. Your business will be a more collaborative atmosphere where employees can offer opinions and ideas are considered.
People + Priority = Profit
When we meet with a business leader who wants to improve the bottom line, it's usually much more than a revenue issue and it often begins with internal customer service. The relationships you build and nurture inside your business can represent 90% of your bottom line yet far too many companies view it as unimportant.
We work an average of 1,800 hours each year and that number is growing. Collaboration and communication remain critical building blocks for any leader who desires success. But you and I just talking about it won't make it happen.
Let's get to work!
__________________________________________________________________
May 27, 2016
You Don't Know
As leaders, they can be the three most powerful words you can say. Some may feel it shows weakness but I’m of the belief it shows tremendous strength. A job title doesn’t make you perfect. Do you think Richard Branson pretends he knows everything? Is it possible that Oprah Winfrey had some help along the way?
"I don’t know" can be tough to say when you are told to lead others. After all, the company believes in you enough to put you in the position to make these decisions but that doesn't mean you can't get things done, motivate your team, and create a more social business with openness.
The Human Org Chart
"I don’t know" to some, may appear indecisive. Some fear it may show investors the company is on shaky ground. But leaders who show they rely on their entire team for ideas and solutions can build a stronger foundation than those who get out the pom poms during good times and hide during challenges.
It’s clear that some feel they must appear infallible once gaining a leadership position but since the rest of the room knows it’s not the case, a pay stub every two weeks is hardly a strong enough strategy to keep your best people. Asking for feedback, opinions, and ideas strengthens your team.
You won't always know and that's the point.
__________________________________________________________________
"I don’t know" can be tough to say when you are told to lead others. After all, the company believes in you enough to put you in the position to make these decisions but that doesn't mean you can't get things done, motivate your team, and create a more social business with openness.
The Human Org Chart
"I don’t know" to some, may appear indecisive. Some fear it may show investors the company is on shaky ground. But leaders who show they rely on their entire team for ideas and solutions can build a stronger foundation than those who get out the pom poms during good times and hide during challenges.
It’s clear that some feel they must appear infallible once gaining a leadership position but since the rest of the room knows it’s not the case, a pay stub every two weeks is hardly a strong enough strategy to keep your best people. Asking for feedback, opinions, and ideas strengthens your team.
You won't always know and that's the point.
__________________________________________________________________
August 27, 2015
Use Your Imagination
Money and time have been the hurdles to pushing through that big idea you've had for far too long. Imagine for a moment both evaporate and you are free to act.
Every time you want to say "not", imagine for a moment you change it to "why not".
The dream was long given up on because there was no way you would be able to pull it off. People like you don't follow their dreams, you're responsible and practical. That stuff happens to other people. Imagine for a moment the story you've been telling yourself for years simply because it was easier than trying. And you take the first step.
You take one item from your wish list and put it on your action list. Imagine for a moment you take one item on your action list and get it done.
Food for thought.
__________________________________________________________________
Kneale Mann | People + Priority = Profit
Every time you want to say "not", imagine for a moment you change it to "why not".
The dream was long given up on because there was no way you would be able to pull it off. People like you don't follow their dreams, you're responsible and practical. That stuff happens to other people. Imagine for a moment the story you've been telling yourself for years simply because it was easier than trying. And you take the first step.
You take one item from your wish list and put it on your action list. Imagine for a moment you take one item on your action list and get it done.
Food for thought.
__________________________________________________________________
Kneale Mann | People + Priority = Profit
May 21, 2014
You Don’t Have All the Answers
If you've spent enough time in the enterprise, you've met the type of boss who seems compelled to always be right. When mistakes are made, they never seem to be her fault. Things go sideways and he is quick to blame others. But how much does that solve the issues at hand? How much damage is created when that continues to occur?Think about your participation in group activities. You offer ideas as much as you can. You suggest solutions to the challenges in front of the team. But how much do you continue to do so if the “boss” shoots down your ideas or doesn’t acknowledge your ideas in the first place? It can be demoralizing when the good news is taken by someone else while the bad news is thrown back in your face.
How Can You Help?
"I don’t know" can be tough to say when you are told to lead others. After all, the company believes in you enough to put you in the position to make these decisions but that doesn't mean you can't get things done, motivate your team and create a more social business with openness.
"I don’t know" to some, may appear indecisive. Some fear it may show investors the company is on shaky ground. But leaders who show they rely on their entire team for ideas and solutions can build a stronger foundation than those who get out the pom poms during good times and hide during challenges.
We don't have all the answers and that's perfect.
__________________________________________________________________
Kneale Mann | Leadership Strategist, consultant, writer, speaker, executive coach facilitating performance growth with leaders, management, and teams.
istock
December 11, 2013
Action Vs Noise
Imagine working where ideas are shared and appreciated, each and every person in the organization is valued, and progress is measured not by empty promises and well crafted corporate speak but by the accomplishments of everyone involved. For real!When you have a roomful of opinions all fighting for a voice in a decision making process, the result is often a lot of indecision. Each of us is entitled to our thesis but this is where the water gets murky. But if you can take time to entertain new ideas then move them forward with a clear plan and data to in turn shape the idea into something tangible while including input from all involved. You will see stronger ideas for your business and a much more engaged team.
Uncharted Territory
This approach makes some people nervous because the process may seem laborious and could perhaps slow down results when you just want things done. It takes some time to get used to finding room for many voices and opinions while remaining on track.
If it's new to your team, the process won't be perfect, nothing is, but fresh thinking doesn't survive in status quo so it is worth the effort. Let someone on the team facilitate the first few times - not the highest ranking member of the team - and take it slow. Keep things factual and don't make it personal. Your business will be a more collaborative atmosphere where employees can offer opinions and ideas are considered.
People and Profits
When we meet with a business leader who wants to improve the bottom line, it's usually much more than a revenue issue and it often begins with internal customer service. The relationships you build and nurture inside your business can represent 90% of your bottom line yet far too many companies view it as unimportant.
We work an average of 1,800 hours each year and that number is growing. Collaboration and communication remain critical building blocks for any leader who desires success. But you and I just talking about it won't make it happen.
Let's get to work!
__________________________________________________________________
Kneale Mann | Leadership Strategist, consultant, writer, speaker, executive coach facilitating performance growth with leaders, management, and teams.
emoclear
August 5, 2013
Imagine for a Moment
Money and time have been the hurdles to pushing through that big idea you've had for far too long. Imagine for a moment both evaporate and you are free to act.Every time you want to say "not", imagine for a moment you change it to "why not".
The dream was long given up on because there was no way you would be able to pull it off. People like you don't follow their dreams, you're responsible and practical. That stuff happens to other people. Imagine for a moment the story you've been telling yourself for years simply because it was easier than trying. And you take the first step.
You take one item from your wish list and put it on your action list. Imagine for a moment you take one item on your action list and get it done.
Food for thought.
__________________________________________________________________
Kneale Mann | Leadership and Culture strategist, writer, speaker, executive coach engaging leaders, collaborative teams, and strong business results.
istock
March 5, 2013
We Just Need Sales!
Over the years, I have heard versions of the same story from business owners, colleagues, clients, and friends. It’s sometimes a defensive remark, other times a plea for help, and often an automatic response to just about any question about their business. It's understandable because we are all impatient. "We don’t need good people, we need revenue!"
Whether you're involved in a start-up or a global Fortune 100 enterprise, revenue health is important. No one expects companies to run at a loss but if people aren't important, poor morale and a shrinking bottom line will result.
"We don’t need culture, we need cash!"
Culture is not about high priced chairs and fresh pastries in the lunch room; it’s about open collaboration and clear leadership from everyone in the company. Simply yelling at sales people to make more calls won’t get it done.
"We don’t need leadership, we need sales!"
Engaging the team and involving them with decisions will help them understand what’s at stake. In the quest to make more money, companies need to remember the importance of their single most precious resource.
"We don’t need collaboration, we need profits!"
There are countless data outlining the chasm that exists between the terms “manager” and “leader” and you need the latter. Vision and focus are required and it takes leadership to get great work accomplished.
"We don’t need strategy, we need income!"
Customer service is critical but must begin inside the company. Yes we are all in sales but if you claim your company a "sales organization", it will seep into the culture and you won't have much more than a sales department.
Without strong leadership, a healthy culture, and cooperative collaboration, the chase for revenue remains long and painful.
Kneale Mann
Glengarry Glen Ross
January 7, 2013
It Can Wait 'Til January
I hope you had some time off over the Holidays for friends, family, and fun! For many, today seems to be the first day of work for 2013. Let’s review a few of the things we may have promised last month just so we’re on track. Let's talk when we get back from the break
You will need to begin that journey you once referred to as ‘later’.
Table that for January
Why do we push things off to some fictitious time in the future?
I’ll give you an answer after the Holidays
Vague promises server no one.
Can we deal with this in the New Year?
This means some time within a period of 365 days.
Let’s get right on that in January
"Right on that" means today, not some vague unscheduled non-event.
The best ways to improve your company’s performance are through strong internal customer service and strong leadership at all levels. If you want your team to bring forward ideas and feel a part of the process, then tell them when you are going to act and when you are simply not ready to take on new ideas.
We mean well at the time but may not heed the cumulative damage we create through vague promises to each other and to our customers.
It’s January. Let’s get to work.
Kneale Mann
cartelagency
December 21, 2012
Your Answer Might be Steps Away
I shared this in a presentation recently and shared it here previously. It gets a reaction every time so I thought I’d share it again. Yes it's a clever commercial but the message is what’s important.
As most wind down the year and enjoy some needed rest and family time, the work and stress will be waiting for them when they return to work in January. The pressures of making revenue numbers are often the very catalysts to crush creativity. But if you open your mind, the solution might be closer that you think.
Will you make the next step?
Kneale Mann
volkswagen
As most wind down the year and enjoy some needed rest and family time, the work and stress will be waiting for them when they return to work in January. The pressures of making revenue numbers are often the very catalysts to crush creativity. But if you open your mind, the solution might be closer that you think.
Will you make the next step?
Kneale Mann
volkswagen
April 20, 2012
It's Never Enough
She began to think she simply didn't have enough time or money. Looking at how to solve the issue was replaced by a flat out no. Any option – free or otherwise – was dismissed in place of her current constraints. In her mind, a solution was unattainable.
Life Imitates Life
Have you ever felt yourself shut down and think no solution seemed plausible? There never seems to be enough time, money, resources, people, sunlight, matching socks, peace and quiet, food, good shows on TV, shelter, budget, gas in the tank. Though new socks every morning would be sweet!
At times, we put ourselves into a corner and begin to read the new reality as our only choice. "We have no budget for that" replaces "is this a good idea?"
Walk away. Ask for help. Give yourself some time to replace those no’s with some how’s. Try a new route for a change.
Kneale Mann
image: getty images
Click here to book an initial complimentary 30-minute consultation
February 8, 2012
Leadership: I Don't Know
If you’ve spent enough time in the enterprise, you've met the type of boss who seems compelled to always be right. When mistakes are made, they never seem to be her fault. Things go sideways and he is quick to blame others. But how much does that solve the issues at hand? How much damage is created when that continues to occur?
Think about your participation in group activities. You offer ideas as much as you can. You suggest solutions to the challenges in front of the team. But how much do you continue to do so if the “boss” shoots down your ideas or doesn’t acknowledge your ideas in the first place? It can be demoralizing when the good news is taken by someone else while the bad news is thrown back in your face.
As leaders, the most powerful three words we can utter are: "I don’t know". Some may feel it shows weakness but I’m of the belief it shows tremendous strength. A job title doesn’t make you perfect. Do you think Richard Branson pretends he knows everything? Is it possible that Oprah Winfrey had some help along the way?
You Don’t Have All the Answers
"I don’t know" can be tough to say when you are told to lead others. After all, the company believes in you enough to put you in the position to make these decisions but that doesn't mean you can't get things done, motivate your team and create a more social business with openness.
"I don’t know" to some, may appear indecisive. Some fear it may show investors the company is on shaky ground. But leaders who show they rely on their entire team for ideas and solutions can build a stronger foundation than those who get out the pom poms during good times and hide during challenges.
The Human Org Chart
I remember a direct report who was quick to take victories but vacant when we began to take on water. It was astounding how he never wore any of the bad news while he was the first to hoist the trophy at the ceremony. Perhaps you know this guy.
It’s clear that some feel they must appear infallible once gaining a leadership position but since the rest of the room knows it’s not the case, a pay stub every two weeks is hardly a strong enough strategy to keep your best people. Asking for feedback, opinions and ideas strengthens your team.
You don't always know and that's okay.
Kneale Mann
image credit: Japanese symbol for benevolence
Think about your participation in group activities. You offer ideas as much as you can. You suggest solutions to the challenges in front of the team. But how much do you continue to do so if the “boss” shoots down your ideas or doesn’t acknowledge your ideas in the first place? It can be demoralizing when the good news is taken by someone else while the bad news is thrown back in your face. As leaders, the most powerful three words we can utter are: "I don’t know". Some may feel it shows weakness but I’m of the belief it shows tremendous strength. A job title doesn’t make you perfect. Do you think Richard Branson pretends he knows everything? Is it possible that Oprah Winfrey had some help along the way?
You Don’t Have All the Answers
"I don’t know" can be tough to say when you are told to lead others. After all, the company believes in you enough to put you in the position to make these decisions but that doesn't mean you can't get things done, motivate your team and create a more social business with openness.
"I don’t know" to some, may appear indecisive. Some fear it may show investors the company is on shaky ground. But leaders who show they rely on their entire team for ideas and solutions can build a stronger foundation than those who get out the pom poms during good times and hide during challenges.
The Human Org Chart
I remember a direct report who was quick to take victories but vacant when we began to take on water. It was astounding how he never wore any of the bad news while he was the first to hoist the trophy at the ceremony. Perhaps you know this guy.
It’s clear that some feel they must appear infallible once gaining a leadership position but since the rest of the room knows it’s not the case, a pay stub every two weeks is hardly a strong enough strategy to keep your best people. Asking for feedback, opinions and ideas strengthens your team.
You don't always know and that's okay.
Kneale Mann
image credit: Japanese symbol for benevolence
November 30, 2011
Are You The Best in The World?
A year ago this week, my friend Mark Gallagher gave me a project. During one of our long deep and very helpful conversations he said that I should imagine a triangle with three equal sides. Side one features things I am best at the world at, side two is where I will make the most money and side three is what I'm most passionate about.
It's a challenging exercise because imagine for a moment that you can accomplish all three. Passion seems to be the easier one (for me) but most money and best in the world seem daunting.
Make a Name
I'm not sure who first coined the phrase but there is a theory that we are motivated by three things - to make money, to make a name for ourselves and to make a difference. Again, making a difference seems to be the most attainable and honorable. But you may feel different.
There is sound evidence that as we age, we seek more purpose and meaning. But the most difficult side of Mark's triangle is identifying what you are better at than anyone else on earth. This isn't meant to create a boastful ego but rather to make us strive to really be our best.
Make a Difference
Mark's triangle was in this order for a reason so it's up to each of us to figure it out for ourselves - our context. It's an interesting quandary. Many a dreamer has struggled and many who chase only the dollar get in too much trouble as well.
It's interesting that we want to get better but wait for opportunity to land in our lap. Our collective impatience can waste value time focusing on what's important. We search for how to be the best, make a living and realize passion but we often let life get in the way.
What's on Your Triangle?
Kneale Mann
image credit: istock | original: nov 2010
April 25, 2011
Collaborative Business Growth
Let's Have a Meeting
You don't need to spend much time in the social web before you see someone mention the importance of collaboration. It is the essence of networks and groups. It is why we form teams and clubs. It is the reason we live in cities and towns. It is the driving force behind commerce. It is why most iPhone owners prominently display the device rather than leave it in their pocket. It is our need to connect, be accepted and belong.
Imagine working where ideas are shared and appreciated, each and every person in the organization is valued and progress is measured not by empty promises and well crafted corporate speak but by the accomplishments of everyone involved. For real!
Boss Breaks Tie
When you have a roomful of opinions all fighting for a voice in a decision making process, the result is often a lot of indecision. Each of us is entitled to our thesis but this is where the water gets murky.
Some people get special treatment, some rank higher on the organizational chart and others don't care. So if a team environment is the goal, optics certainly won't be enough to carry it off. No one is buying "our people are important" if they're not.
The View from Here
Each of us brings our own set of sensibilities for collaboration. In my case, I like being in a creative environment where people can back up their stuff. I don't want them to feel cornered if they are proven wrong or shown something they don't know. I want to be in a room where everyone in the room wants to be there. Life is a lesson so why on earth do we try and give the impression we know it all?
When I meet with a business owner who wants to improve the bottom line, it's often much more than a revenue issue. I like to examine how digital opportunities can enhance - not necessarily, replace - what they're doing. But it begins with internal customer service. How are they collaborate to give great customer service is essential.
Less Talk More Action
The average person is working 1,800 hours each year and that number is growing. One way to improve your work environment would be to have less meetings and pamphlets about teamwork and prove it through action.
What steps can you take within your organization right now that can improve collaboration and in turn increase revenue?
Kneale Mann
image credit: inetgiant
You don't need to spend much time in the social web before you see someone mention the importance of collaboration. It is the essence of networks and groups. It is why we form teams and clubs. It is the reason we live in cities and towns. It is the driving force behind commerce. It is why most iPhone owners prominently display the device rather than leave it in their pocket. It is our need to connect, be accepted and belong.
Imagine working where ideas are shared and appreciated, each and every person in the organization is valued and progress is measured not by empty promises and well crafted corporate speak but by the accomplishments of everyone involved. For real!
Boss Breaks Tie
When you have a roomful of opinions all fighting for a voice in a decision making process, the result is often a lot of indecision. Each of us is entitled to our thesis but this is where the water gets murky.
Some people get special treatment, some rank higher on the organizational chart and others don't care. So if a team environment is the goal, optics certainly won't be enough to carry it off. No one is buying "our people are important" if they're not.
The View from Here
Each of us brings our own set of sensibilities for collaboration. In my case, I like being in a creative environment where people can back up their stuff. I don't want them to feel cornered if they are proven wrong or shown something they don't know. I want to be in a room where everyone in the room wants to be there. Life is a lesson so why on earth do we try and give the impression we know it all?
When I meet with a business owner who wants to improve the bottom line, it's often much more than a revenue issue. I like to examine how digital opportunities can enhance - not necessarily, replace - what they're doing. But it begins with internal customer service. How are they collaborate to give great customer service is essential.
Less Talk More Action
The average person is working 1,800 hours each year and that number is growing. One way to improve your work environment would be to have less meetings and pamphlets about teamwork and prove it through action.
What steps can you take within your organization right now that can improve collaboration and in turn increase revenue?
Kneale Mann
image credit: inetgiant
November 30, 2010
Context is King
My friend Mark Gallagher gave me a project. During one of our long deep and very helpful conversations he said that I should imagine a triangle with three equal sides.
Side one
At which can you be
the best in the world?
Side two
Where can you make
the most money?
Side three
What are you most passionate about?
As my career evolves and perhaps it's an age thing, I seek more purpose and meaning and I hope you do as well. But this is where we get into trouble. And mostly (in my opinion) because we measure against others – it gives us perceived context.
Passion is essential in my mind but without the other two it doesn't amount to much. Money will be difficult without identifying your most valuable skills.
But Mark's triangle was in this order for a reason so it's up to each of us to figure it out for ourselves - our context. It's an interesting quandary. Many a dreamer has gone penniless and many who chase only the dollar get in to much trouble as well.
You Got Mail
I received a client request last week that simply said “where do we start?” and without much hesitation, I sent back a clear list of instructions before we were to meet.
• Find a quiet place to think.
• Make a list of what you want to do with the project.
• List all your professional attributes.
• List only those attributes you are good at and want to continue doing.
• Then let's grab a coffee and chat about next steps.
It sounds like a lot of work for a simple request but it is essential context. Before I can help, I must first decipher what he wants to accomplish and more importantly what he will actually do to accomplish it. Where we start is just that and needs to be flushed out before we can build a scalable and sustainable solution.
I looked at the list again and realized it was time for me to do the exercise. And on the heels of Mark's triangle project, I had forgotten the power of think time. My colleague has completed his list so I look forward to learning all about it.
Do you help others with the very things you need to do?
The context of my prospect's situation may be vastly different than yours but have a look at the list and pick it apart. The solutions reside in the context.
It is interesting that we want to get better but wait for the skies to shower us with confetti and opportunity to arrive on our doorstep?
We find context from reading, learning, asking, searching, then looking inside.
What is in your triangle?
knealemann | email
image credit: getty
At which can you be
the best in the world?
Side two
Where can you make
the most money?
Side three
What are you most passionate about?
As my career evolves and perhaps it's an age thing, I seek more purpose and meaning and I hope you do as well. But this is where we get into trouble. And mostly (in my opinion) because we measure against others – it gives us perceived context.
Passion is essential in my mind but without the other two it doesn't amount to much. Money will be difficult without identifying your most valuable skills.
But Mark's triangle was in this order for a reason so it's up to each of us to figure it out for ourselves - our context. It's an interesting quandary. Many a dreamer has gone penniless and many who chase only the dollar get in to much trouble as well.
You Got Mail
I received a client request last week that simply said “where do we start?” and without much hesitation, I sent back a clear list of instructions before we were to meet.
• Find a quiet place to think.
• Make a list of what you want to do with the project.
• List all your professional attributes.
• List only those attributes you are good at and want to continue doing.
• Then let's grab a coffee and chat about next steps.
It sounds like a lot of work for a simple request but it is essential context. Before I can help, I must first decipher what he wants to accomplish and more importantly what he will actually do to accomplish it. Where we start is just that and needs to be flushed out before we can build a scalable and sustainable solution.I looked at the list again and realized it was time for me to do the exercise. And on the heels of Mark's triangle project, I had forgotten the power of think time. My colleague has completed his list so I look forward to learning all about it.
Do you help others with the very things you need to do?
The context of my prospect's situation may be vastly different than yours but have a look at the list and pick it apart. The solutions reside in the context.
It is interesting that we want to get better but wait for the skies to shower us with confetti and opportunity to arrive on our doorstep?
We find context from reading, learning, asking, searching, then looking inside.
What is in your triangle?
knealemann | email
image credit: getty
October 19, 2010
Optics and Metrics
Will this work?
In my former life, I programmed radio stations for a living. I loved my time in radio but one of my biggest grievances remains today:
Measurement.
• To measure ratings in radio, a tiny percentage of the population is asked their opinion to speak on behalf of the masses.
• The newspaper industry claims each paper is read by several people.
• Television polls the same people and calls it consensus.
• Direct Mail response rates higher than 3% point to a resounding success.
• External advertising industries claim the billboard will be seen but you must remember the three second rule.
Yet companies remain sceptical that an online strategy can help them.
It's important to note that if you own a business and you are unsure the best solution for you - be careful of those who will drown you in metrics and doublespeak. That is especially important when delving in to the online world.
I am not bias toward particular media though I do lean to some more than others because of effectiveness. This won't be another article about relationships and two-way conversations. It must be based on strategy, not theory. All media has its place and I have clients who use them all. This is more about paying attention to what is important to you and your business. It's about managing your expectations.
You can’t ask everyone and there is no such thing as the perfect shot. Every industry has its metrics yet often business owners when introduced to digital solutions want documented results at the beginning.
It is valid to want to know the expected results of marketing dollars (after having a great offering and a well focused plan and message) but running a business like an ad campaign is dangerous sport.
Living By Numbers
I like metrics and research. I think both are important but if you want a guaranteed solution chiseled in granite every time you may be waiting a while. I don’t condone running your business with wild abandon but balance is good. Numbers can be a deterrent. Numbers can intoxicate you. Numbers can be deceiving.
If you live and die by fuzzy metrics, you may not be seeing the entire equation.
knealemann
photo credit: healnh
Measurement.
• To measure ratings in radio, a tiny percentage of the population is asked their opinion to speak on behalf of the masses.
• The newspaper industry claims each paper is read by several people.
• Television polls the same people and calls it consensus.
• Direct Mail response rates higher than 3% point to a resounding success.
• External advertising industries claim the billboard will be seen but you must remember the three second rule.
Yet companies remain sceptical that an online strategy can help them.
It's important to note that if you own a business and you are unsure the best solution for you - be careful of those who will drown you in metrics and doublespeak. That is especially important when delving in to the online world.
I am not bias toward particular media though I do lean to some more than others because of effectiveness. This won't be another article about relationships and two-way conversations. It must be based on strategy, not theory. All media has its place and I have clients who use them all. This is more about paying attention to what is important to you and your business. It's about managing your expectations.
You can’t ask everyone and there is no such thing as the perfect shot. Every industry has its metrics yet often business owners when introduced to digital solutions want documented results at the beginning.
It is valid to want to know the expected results of marketing dollars (after having a great offering and a well focused plan and message) but running a business like an ad campaign is dangerous sport.
Living By Numbers
I like metrics and research. I think both are important but if you want a guaranteed solution chiseled in granite every time you may be waiting a while. I don’t condone running your business with wild abandon but balance is good. Numbers can be a deterrent. Numbers can intoxicate you. Numbers can be deceiving.
If you live and die by fuzzy metrics, you may not be seeing the entire equation.
knealemann
photo credit: healnh
