Deciding to Decide

It's been widely reported that the difference between us and the rest of the animal kingdom is apposable thumbs and the ability to reason. And wouldn't it be so much easier if that was the only difference?

We human types are complicated creatures and I suspect our reasoning minds add way more complication than is required to live a successful and contented life. We want more money to buy more things; we want to climb company ladders to achieve bigger titles; we want a nicer house than Bob across the street; the list is endless and most of it is useless to finding happiness or contentment. 

More More More

When we get our first apartment, it's usually filled with hand-me-downs from our parents or family. I think I was well into my 20's before I purchased my very own set of new cutlery (silverware) which went nicely with my very own set of new dishes and cups. 

Fast forward many years and many moves and many sets of dinnerware, and now I have stuff I actually don't even remember buying and why is that? Are we seeking something we can never catch? Is last year's car not good enough for us? Do we really need that food processor that will grate cheese in seconds? And better yet, have we learned anything after experiencing a global pandemic?

Less is More

I think one of the sources of our unhappiness is that we have no clue what we want or what we'll do when we find it. I recently had to return some items I bought online because they were the wrong size. As I was dropping them off at the courier place, I realized two things – I didn't need the items and have no intention of re-ordering different sizes. What is that? Boredom? I'm not sure.

I guess we can make the case for just about any decision. That's why you can buy a McLaren supercar in hot pink. Our reasoning minds aren't always sound in their decisions. So while we search for something we'll never find, perhaps figuring out what we need and dumping the rest is a good first start?

 Perhaps my parents' old couch was all I needed?

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Memorandum 2022

As we reflect on another strange year. I remember last New Year's Eve saying that there was hope 2022 would be a bit more 'new normal' and yet here we are still dealing with a global pandemic and no shortage of uncertainty. So let's be kind to each other and make 2023 the best we can together.

"It's often said that life is strange, oh yes, but compared to what?"

Steve Forbert 

Life was unstable before 2020 and it will remain unstable. So all we can do is live our best lives, try our level best, take care of each other, and keep what's really important alive in our hearts. That's certainly better than the alternative. 

Let's also remember some we lost in 2022.

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Decide Then Verify

It's been widely reported that the difference between us and the rest of the animal kingdom is apposable thumbs and the ability to reason. And wouldn't it be so much easier if that was the only difference?

We human types are complicated creatures and I suspect our reasoning minds add way more complication than is required to live a successful and contented life. We want more money to buy more things; we want to climb company ladders to achieve bigger titles; we want a nicer house than Bob across the street; the list is endless and most of it is useless to finding happiness or contentment. 

More More More

When we get our first apartment, it's usually filled with hand-me-downs from our parents or family. I think I was well into my 20's before I purchased my very own set of new cutlery (silverware) which went nicely with my very own set of new dishes and cups. 

Fast forward many years and many moves and many sets of dinnerware, and now I have stuff I actually don't even remember buying and why is that? Are we seeking something we can never catch? Is last year's car not good enough for us? Do we really need that food processor that will grate cheese in seconds? And better yet, have we learned anything after experiencing a global pandemic for over a year?

Less is More

I think one of the sources of our unhappiness is that we have no clue what we want or what we'll do when we find it. I recently had to return some items I bought online because they were the wrong size. As I was dropping them off at the courier place, I realized two things – I didn't need the items and have no intention of re-ordering different sizes. What is that? Boredom? I'm not sure.

I guess we can make the case for just about any decision. That's why you can buy a McLaren supercar in hot pink. Our reasoning minds aren't always sound in their decisions. So while we search for something we'll never find, perhaps figuring out what we need and dumping the rest is a good first start?

 Perhaps my parents' old couch was all I needed?

   __________________________________________________________________

Busy or Busy Being Busy?

The world keeps getting faster and we keep adding gadgets and technology to make it easier which gives us more reasons to stay busier and less time for each other.

I once had a boss who traveled the country to meet with managers but was never really in the city he was located in at the time. During our meetings, his face was buried in his smartphone. He would squirm in his chair. His eyes would dart back and forth. He pretended to pay attention. He couldn't sit still for a minute.

Wait a minute...

Then I realized that he answered my emails when he was elsewhere pretending to be present in that meeting. If you live on your smart phone, it becomes increasingly difficult not to telegraph to others you are ignoring their emails when you fail to respond.

Years ago, a friend moved to a much larger city. I asked him if he noticed the pace had increased and he simply said people seemed busier but he was unsure they were getting more accomplished.

Some wise words from Calvin of Calvin and Hobbes; "We're so busy watching out for what's just ahead of us that we don't take time to enjoy where we are."
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Cobbling Along

I've run into more and more people suffering the fate of the cobbler. Something we all have to manage. It's the story of the shoemaker who works hard but has no time to make shoes for his own children.

It's also the story of us. It's the story of how we feel the need to constantly keep up, have more meetings, be on more channels, do more stuff, tweet, meet, check email, and keep busy busy. One hundred years ago, there was the same number of hours in the calendar week yet we foolishly think we can cram more into it and still be efficient.

Take a Number

Customers were waiting for their orders so the cobbler will have to wait until tomorrow to fix his children's tattered boots. There's a meeting at 10 that conflicts with a conference call at 10:30, but you can't move it to 11 because there's a client coming in, so your 1:30 will have to be changed to tomorrow because the boss is going over every single client file which will take well over three hours to resolve nothing. But you answer four more emails on your way to grab a coffee before the meeting.

The shoemaker has one more order then he may finally make a pair for himself this time. But the familiar bell rings on the shop front door and those shoes will have to wait. You know indistinctly those meetings could be half as long to give you more time to help your team and clear your head yet you go headlong into another day full of them.

Let's try again tomorrow.
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Lead by Doing Less

History was made this week with the results of the US Election and the topic of leadership is on everyone's mind around the world. If you're a regular or even occasional visitor here, you know I have a deep passion for leadership and have been working in the field of talent development for about two decades.

Can one person run a country? No.
Can one person run your company? No!

There is a ravenous appetite for information that seems to be more pronounced than in any other time in history. Information is travelling at the speed of light. Theories, news, priorities, ideas, deadlines, profits, voices, thoughts, it never seems to end but to borrow from the Bard, how much has any significance?

The problem we often face is we don't know what may be important until its emergency has passed. Everything is code red, all meetings deemed critical, every email needs a reply. Hurry up, this is important! I need to get to the next crucial deadline!

Busy is the new black

Here's a suggestion. Ask your team to cut every meeting next week by 50%. That one-hour meeting on Tuesday is now 30 minutes. If it doesn't have a stated reason, cancel it. Only those necessary should attend. And without clearly stating who does what by when, the meeting may be a complete waste of everyone's time.

A room full of people not paying attention while staring at their smartphones looking at email that might be important is not a collaborative exchange.

If we do less, perhaps we can accomplish more?
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Are You Cobbling Through?

We all suffer the fate of the cobbler. It's the story of the shoemaker who works hard but has no time to make shoes for his own children. He's too busy to get any more done. Customers are waiting; others need their shoes. His will have to wait.

It's also the story of us. It's the story of how we feel the need to constantly keep up, have more meetings, be on more channels, do more stuff, meet, check email, and keep busy busy. One hundred years ago, there was the same number of hours in the calendar week yet we foolishly think we can cram more into it and still be efficient.

Take a Number

Customers were waiting for their orders so the cobbler will have to wait until tomorrow to fix his children's tattered boots. There's a meeting at 10 that conflicts with a conference call at 10:30, but you can't move it to 11 because there's a client coming in, so your 1:30 will have to be changed to tomorrow because the boss is going over every single client file which will take well over three hours to resolve nothing. But you answer four more emails on your way to grab a coffee before the meeting.

The shoemaker has one more order then he may finally make a pair for himself. But the familiar bell rings on the shop front door and those shoes will have to wait.

Like the cobbler, maybe we'll get to that tomorrow.
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Creating Urgency

We clever humans have tried to fool, cajole, and urge each other to buy things since we showed up on this dust bowl called Earth. Limited time offer, we only have three left on the lot, the sale ends Thursday, one-time exclusive, once in a lifetime opportunity, the list goes on. We try to get each other's attention through the tactic of scarcity.

Our collective busy never seems to subside. We're constantly checking our mobile devices, refreshing the page, ensuring there are no new emails, and all the while our lives are flying by at the speed of that new mobile device that can send presentations to Japan in three seconds.

Slow down

Perhaps it's age; maybe perspective, but I feel myself slowing down. My work ethic hasn't waned; my desire to learn new things hasn't subsided; but a quiet Saturday morning with coffee and music is now just as - if not more - important than answering another email.

To say the world is a busier place today than it was even few years ago in some ways may be a safe assessment. All you need to do is walk through an major airport around 7 on any Monday morning and you can see the mayhem that is business travel. But the lingering question remains as we check our mobile devices at traffic lights and push our way to the connecting flight...

Are we actually getting any more done?
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Relationships Are Not Easy

We are twisted complicated creatures. There is pressure to do well, meet deadlines, attain results, and all the while run to find some unattainable goal of success. We are trying to navigate relationships with each other and most importantly with ourselves.

Trust is key – that’s the deal breaker. Without trust, we have nothing. But in business, it’s not always easy to maintain. There is pressure to make a buck, increase market share, and win the customer. And in life, it’s difficult to keep that openness because of competing priorities and baggage from the past.

Easier Said Than Done

It might be unintentional but we measure those around us against those who used to be around us. We have layers to peel through and old habits to challenge in order to build stronger relationships in life and in business. But trust doesn't happen if we’re not trustworthy. This is work for each of us, not just the other person.

We all mess up. We stumble and make mistakes. So we must try our level best not to hold others to a higher standard than we are prepared to hold ourselves. And we should also realize there is no such thing as the moral high ground.

We can improve our relationships with open communication and fairness. I’d rather have a small handful of people in my life I can trust verses a roomful of people I can’t but is that really possible in our busy over competitive time?

That's up to us.
__________________________________________________________________
Kneale Mann | People + Priority = Profit

istock

Successful Leaders Do Less

There is a ravenous appetite for information that seems to be more pronounced than in any other time in history. Information is travelling at the speed of light. Theories, news, priorities, ideas, deadlines, profits, voices, thoughts, it never seems to end but to borrow from the Bard, how much has any significance?

The problem we often face is we don't know what may be important until its emergency has passed. Everything is code red, all meetings deemed critical, every email needs a reply. Hurry up, this is important! I need to get to the next crucial deadline!!

Busy is the new black

Here's a suggestion. Ask your team to cut every meeting next week by 50%. That one-hour meeting on Tuesday is now 30 minutes. If it doesn't have a stated reason, cancel it. Only those necessary should attend. And without clearly stating who does what by when, the meeting may be a complete waste of everyone's time.

A room full of people not paying attention while staring at their smartphones looking at email that might be important is not a collaborative exchange.

We need to do less so we can accomplish more.
__________________________________________________________________
Kneale Mann | Leadership Strategist, consultant, writer, speaker, executive coach facilitating performance growth with leaders, management, and teams.

writeanything

Taking Our Own Advice

I've run into more and more people suffering the fate of the cobbler. Something we all have to manage. It's the story of the shoemaker who works hard but has no time to make shoes for his own children.

It's also the story of us. It's the story of how we feel the need to constantly keep up, have more meetings, be on more channels, do more stuff, tweet, meet, check email, and keep busy busy. One hundred years ago, there was the same number of hours in the calendar week yet we foolishly think we can cram more into it and still be efficient.

Take a Number

Customers were waiting for their orders so the cobbler will have to wait until tomorrow to fix his children's tattered boots. There's a meeting at 10 that conflicts with a conference call at 10:30, but you can't move it to 11 because there's a client coming in, so your 1:30 will have to be changed to tomorrow because the boss is going over every single client file which will take well over three hours to resolve nothing. But you answer four more emails on your way to grab a coffee before the meeting.

The shoemaker has one more order then he may finally make a pair for himself this time. But the familiar bell rings on the shop front door and those shoes will have to wait. You know indistinctly those meetings could be half as long to give you more time to help your team and clear your head yet you go headlong into another day full of them.

Maybe there will be time tomorrow.
__________________________________________________________________
Kneale Mann | Leadership Strategist, consultant, writer, speaker, executive coach facilitating performance growth with leaders, management, and teams.

timesunion

Think Time

I was recently in a meeting with a client and asked how often she has time to think. She laughed and looked at me curiously and claimed she was thinking all the time. I clarified my question by asking when she booked time to just think – no emails, no meetings, and no interruptions. She laughed even louder.

What followed was a list of tasks and deadlines and deliverables like we all have on our plate. There was no time to just think – time is money and there are things to get done.

Cut the Waste

I like to challenge leaders to find 25% of their week they spend on tasks they don’t need to be doing such as; too many meetings, meetings without a clear agenda, meetings that go on too long, emails that can wait, time which could be used to just think and plan and clear their head.

This realization hits me daily as I discover time wasted on unnecessary items that seemed important at the time. They say time is our most valuable resource yet do we give it the priority it so rightly deserves?

A Challenge for You

Find one work day a month and don’t go to the office, don't book any meetings, tell your team you aren't available. Then get a pad of paper, your laptop, your tablet, or any other note taking device of your choice. Get in the car, treat yourself to a decadent beverage, find a spot by yourself, and just think, make notes, get clear, then focus on the core of what you need to get done. Then make time to visualize the things you want to accomplish for you.

Think of it as career or business meditation. You may have immediately dismissed the idea as lunacy because how could you possibly give up one entire day a month to just think? There are things to do, deadlines to meet, emails to send and receive, and... Wait, we’re doing it again. You may realize think time needs to be a part of your life.

Something to think about.
__________________________________________________________________
Kneale Mann | Leadership and Culture Strategist, Writer, Speaker, Executive Coach engaging leaders to build successful talent and profitable business.

wallpapersdb

Ten Years Later

It’s difficult to grasp it happened a decade ago but it’s impossible to grasp it happened at all. There are plenty of reminders, visuals and newly released material elsewhere so the only thing left to say is for us to remember so we don’t forget.

The images of a crisp bright morning shattered by hate are seared in our grey matter. And ten years later, the people lost remain in our consciousness. When faced with a life threatening scare, people take stock of their lives and what is important. One nagging question remains, have we done so since then?

3,650 Days

This week, we've seen news reports and additional new information. There are "where are they now” programs and follow-ups with families and friends. And as much as it remains a topic that seems to come up almost every week since it happened, the feelings of that day in 2001 become especially vivid on this horrible anniversary.

All our talk about revenue and branding, media and marketing, let’s remember the important stuff. Let’s do our due diligence for it not to repeat – anywhere, ever.

Let's Keep Our Faith in Each Other

Kneale Mann

image credit: flickr

Brace For Impact

Humans are the only beings on earth that can even conceive the past or the future.
We spend much of our brief time on earth fretting about upcoming presentations and dragging the events of our past along like a trailer behind our car. Our need to be right, our bloated egos, our chase for finances will mean nothing on that inevitable day.

On January 15. 2009, U.S. Airways Flight 1549 experienced a catastrophic explosion three minutes after take-off from La Guardia Airport in New York . Three minutes later, the plane was in the Hudson River and all 155 occupants survived. Six minutes to sum up your life. One tenth of an hour to make sense of what you've done right and what you will miss. The unimportant things with which we fill our minds become irrelevant.

Passenger Ric Elias explains what he learned about his life
during those six minutes. [video]



Kneale Mann

video credit: TED

Busy Being Busy

Confusing Activity with Progress

The world keeps getting faster and we keep adding gadgets and technology to make it easier which gives us more reasons to stay busier and less time for each other.

One second. Hang on.
I'll just be a minute.

I once worked with a dude who was always somewhere else.

During our meetings, his face was buried in his blackberry. He would squirm in his chair. His eyes would dart back and forth. He pretended to pay attention. He couldn't sit still for a minute. He was a busy guy, don't ya know.

Then I realized that he answered my emails when he was elsewhere pretending to be present in that meeting.

If you live on your smart phone, it becomes increasingly difficult not to telegraph to others you are ignoring their emails when you fail to respond.

Keep moving and hopefully you don't get any on you.

Years ago, a buddy moved to a much larger city. I asked him if he noticed the pace had increased and he simply said people seemed busier but he was unsure they were getting more accomplished.

Wise Words

Success comes to those who are too busy to be looking for it.
Henry David Thoreau

If you want to conquer fear,
don't sit at home and think about it.
Go out and get busy.
Dale Carnegie

Life is what happens to you while you're busy making other plans.
John Lennon

The essential question is not, how busy are you?
But rather what are you busy at and are you doing what fulfills you?
Oprah Winfrey

In the busy world no object has time to make a deep impression.
Henry Home

We're so busy watching out for what's just ahead of us that
we don't take time to enjoy where we are.
Calvin & Hobbes

It's not so much how busy you are, but why you are busy.
The bee is praised. The mosquito is swatted.
Mary O'Connor

Beware the barrenness
of a busy life. Socrates

The malady of our age is that the young are busy teaching us that they have no time left to learn.
Eric Hoffer

Doing nothing is better than
being busy doing nothing.
Lao Tzu

Are you busy or are you busy being busy?

knealemann
Helping you integrate all you do with all you do.

Changing The Lens

Millions are going through significant changes right now and it can be incredibly distracting and destructive.

If you spend any time networking socially online, you know that no one likes to hear about a bad day – they are going online to be lifted up, touch base, share and learn.


It was the end of a weird day yesterday and thought I'd see how others were doing and look for some inspiration. I sent out a simply tweet - What was your wow moment today?

Within minutes, my day was lifted up by others talking about their kids and job interviews, articles they had discovered and people they had met. My wow moment was that others were happy to share what turned their head and made a difference.

This is not about Twitter, this is about humans.

Once in a while, when you know you’re too close to it, would it help to put down your camera and have a look through another lens for a while?



@knealemann
Helping you integrate all you do with all you do.

photo credit: anewmorning

How Much Time Do You Have?

Just Say Hello

I thought it was time to put aside my "busy" schedule to contact a few people I hadn't talked with in a while. There was no agenda, it just a quick note to see how they were doing.

Quite a few of them mentioned how they were "busy", working too much but doing just fine.

Work No Play

It got me thinking of how we live like our time is infinite.


Why don’t we take more chances or go for things we want? Perhaps we think it'll be too difficult to complete? Maybe it’s easier to stay where it’s nice and comfy? Maybe we're just too "busy"?

How About Now?

We are not guaranteed tomorrow. But let's hope we get there. We have a lot of busy and important things on our to-do list.

It all sounds dramatic but have you ever stopped to think about the time you spend waiting and wishing and hoping and worrying instead of doing?

Busy Busy

One of my clients says that "busy" is a victim word. We use it as a crutch or badge of honor. We also use it as a shield to hide from things we don’t want to do, chances we don’t want to take or fears we don’t want to face.

Now What?

Watch Ray Zahab speak at TED2009 about his trek to The South Pole. He is also one of three men who ran the entire length of the Sahara Desert. You can say this dude is focused.

Then think about it. How much time do you have?
I know I am.

knealemann.at.gmail.com

"The cave you fear to enter holds the treasure you seek."
Joseph Campbell

image credit: impossible2possible.com | highpointswim.com
video credit: ted.com

9/11: Where Were You?

August 27, 2001: I confirm my flight time for an upcoming trip to NYC on the 11th, booked on the 8am flight.

August 31-September 2, 2001: I enjoy a weekend with friends at a cottage and inform them of my upcoming trip. My buddy Mike suggests the two of us should do the trip some time and enjoy some Yankees’ games and bad food.

September 5, 2001: After a pretty busy summer of travel, I decide to cancel the NYC trip. The decision is to reschedule in a few weeks.

September 11, 2001

8:13: American Airlines Flight 11 bound for Los Angeles has its last routine communication with the FAA's air traffic control center in Boston.

8:14: Flight 11 fails to heed instructions to climb to 35,000 feet.

8:14: United Airlines Flight 175 departs from Boston Logan airport, also bound for LA.

8:21 Flight 11's transponder signal is turned off but plane remains on radar screens as a blip without additional information.

8:25: Boston Center flight controllers alert other flight control centers regarding Flight 11.

8:30: Management meeting begins on time as usual. Anyone late has to buy coffee and donuts for the dozen or so in the room. There’s a lot to cover as all three of our radio stations have just entered big ratings periods. We will need to review some budget items as well.

8:46: Flight 11 crashes into the north face of the North Tower of the World Trade Center.

8:51: Hijacking begins on Flight 77.

8:54: Flight 77 deviates from its assigned course turning south over Ohio.

8:56: Our news director gets a call and quickly leaves the room. Our General Manager wonders why he's interupting but keeps the meeting moving along.

8:58: Flight 175 takes a heading toward New York City.

9:03: Flight 175 crashes in to the south face of the South Tower of the World Trade Center.

9:10: Our news director returns to inform us that the aircraft that hit the World Trade Center which was originally thought to be a twin-engine plane was actually a commercial jet. Meeting over. We race to the nearest television and watch as if we are viewing a horror film.

9:13: We suddenly grasp the gravity of the situation and move in to action. Three radio stations, three studios and ours half a block away on the street level.

9:15: Bush leaves the classroom and enters another one commandeered by the Secret Service.

9:28: Hijackers storm the cockpit on Flight 93 and take over the flight. The entry of the hijackers is overheard by flight controllers at Cleveland.

9:29: President Bush makes his first public statements about the attacks in front of an audience of about 200 teachers and students at the elementary school.

9:32: Our morning show producer dials up news feeds while five of us each grab a computer and start to dig for information.

9:35: Flight 93 reverses direction over Ohio and starts flying eastwards.

9:36: Based on a report that Flight 77 had turned again and was circling back toward the District of Columbia.

9:43: The White House and the Capitol are evacuated and closed.

9:45: United States airspace is shut down.

9:48: Our studio is full of people trying to gather as much information as possible. It’s numbing to be in the media while the world is panicking. The usually busy Yonge Street in downtown Toronto is virtually abandoned.

9:53: CNN confirms a plane crash at the Pentagon.

9:57: Passenger revolt begins on Flight 93.

9:59: The South Tower of the World Trade Center collapses.

10:01: A brief silence – which felt like an hour – fell over the studio. Our morning team held it together but thoughts of leaving to find loved ones overwhelmed us all. Something made us all stay and do what we could.

10:03: United Airlines Flight 93 is crashed by its hijackers southeast of Pittsburgh.

10:10: Part of the west side of the Pentagon collapses.

10:15: We turn our radio station over to the CNN feed and let the experts take over. Our morning team makes sporatic local announcements over the next hour.

10:28: The North Tower of the World Trade Center collapses.

10:50: Five stories of part of the Pentagon collapse due to the fire.

11:30: Our morning team goes on the air with fresh information from a local perspective. There are concerns that many of the Toronto landmarks would be targets – including the world’s tallest free standing structure – The CN Tower.

11:55: The border between the U.S. and Mexico is on highest alert.

4:28: I return to my office and notice my voice mail light is flashing. The electronic voice says “You have 52 new messages”. Among them were concerned listeners, all of my cottage buddies who hadn’t heard I cancelled my NYC trip, my entire immediate family and two friends I hadn’t seen in years. The office was eerily quiet. I was numb. The world was numb.

4:51: I realize that if I had taken that 8am flight to NYC, I would have landed at LaGuardia at around 9am and watched it all unfold in the airport or perhaps worst, in the back of a cab on the bridge into Manhattan.

Lost friends reunited, the important things became important again and the next month was a blur for everyone. Eight years later, the topic of September 11th, 2001 still comes up almost on a weekly basis.

What have we learned?
What has improved?
What has changed?

@knealemann
Let's create experiences, not campaigns

Wanna Make More Money?

You are running a business. But you want to increase the bottom line, have a larger market share and get more out of your people.

What Should You Do? What Shouldn't You Do?

Here are some steps you can take to gain a competitive advantage no matter what industry you are in during any economic climate.

◦ Have a plan and be flexible.

◦ Fix every broken window as fast as possible.

◦ Avoid short cuts at all costs.

◦ Be clear in your direction and offer constant coaching.

◦ Manage your expectations.

◦ Tell the truth.

◦ Ban cubicles immediately.

◦ Encourage and nurture a co-creative atmosphere

◦ Demanding respect is an exercise in futility.

◦ Make your company a fun place spend 1,949 hours a year.

◦ Answer customer complaints promptly.

◦ Don’t just say it – do it.

◦ Allow your people to be rock stars.

◦ Your bottom line is directly affected by their bottom line.

◦ Understand everyone is motivated differently.

◦ Compensate fairly - not according to some industry average.

◦ Raise everyone’s standards - most importantly, yours.

◦ If you need to remind them you’re the boss, you’re in trouble.

If you do everything on this list, you will be 50% of the way there. And if you offer adequate products or services your team will win. But if you offer superior products or services your team will dominate.

And Remember...

Accountability only happens when everyone in the building is accountable to everyone in the building. Yes, that means you too.

What will you do today to improve your workspace?

@knealemann
knealemann at gmail dot com

Helping clients better utilize all media.
How to make it, use it and profit from it.